I ordered two sets for my daily dishes. I love the color, size and weight. One of the bowls arrived defective. The stone part on the bottom was cracked. I notified Joss and Main and they sent me an entire new set for four. Out of those , one bowl also arrived totally broken/fractured. I didn’t notify them again because I feel what I wanted which was the one bowl was addressed and I end up with extras anyways. The manufacturer needs to be notified to change their packing of the bowls. Overall I am very happy with these dishes and Joss and Main’s prompt and generous response to my problem.