I would have given this item 5 stars because I think the trays are well made, very attractive tops, looks great in my family room. It lost a star because one of the legs on the stand that holds all the trays has a crack. It came that way. I know customer service would replace it but I waited way too long to put it together and notice the crack. Ive dealt with Wayfairs customer service before and they are excellent but I should have looked it over when I received it. Not a bad crack, I can fix it and will teach me not to wait 2 months to look at all the pcs to a purchase.