Terrific customer service from the guys who delivered sectional! I ordered the tranquil color. Firstly, the tranquil fabric is very cheap looking. Secondary, I thought I read all the info prior to ordering bc this was a big purchase for me, however, no where did I read the tranquil cushion covers would not arrive ON the cushions. I was very disappointed to find the tranquil covers inside one of the boxes for ME to put on the sectional cushions. We tried to put on one bottom cushion and gave up halfway bc it was taking too long. I never would have paid extra for the tranquil color had I known the customer was responsible for this.