The Hamilton Beach FlexBrew Trio took a bit to get used to but now that I have been using it for a little while I have gotten used to it. It was a little confusing at first trying to set the time and delay brew time. The single cup side is pretty easy to use and works fast. I like that you can use pods or ground coffee. The carafe side does seem to take a bit longer to brew(compared to my previous coffee maker) but I like the option to program it to automatically start in the morning. Unfortunately, that is not an option for the single brew side but it's not really a big deal. So far we are really liking this coffee maker!