These chairs are pretty and comfortable. I knew exactly what I was getting. The reason for 3 stars is that this is my second pair in 3 years. They match the rest of my patio furniture and were less expensive than some. From reading reviews, the same issues seem to exist with all the brands. The wicker cracked under normal size person weight last summer - it was basically rotted. They stayed in the weather, in Texas for that whole time, though, with no cushions. I just look at it as the cost of doing business, because I like the way they look. This time I bought protective covers to try to extend their lives.