It took four tries to get one that wasn't damaged in transit BUT I loved all the features of this particular model so I kept trying. Finally happened in September after having placed my first order in June! So glad I was patient - this fridge is everything I wanted and more! The small footprint is perfect for our heritage home and the storage options are excellent. Really like the convenience of having two separate freezer drawers. Also like the temp zone controls - makes keeping my meats and produce fresher, longer. Turbo freeze mode is great for days I stock up on fresh items that need to freeze quickly. Overall extremely happy and highly recommend this model to anyone looking for a small fridge/freezer combo that has BIG features!