The pillows are very flat, so flat they can’t even be used. They seem to look as though they bounce back so would be good for decoration of bed but for sleep and support, useless. The feathers are hard and can feel them a lot… there’s also a smell from the pillows that keeps lingering despite airing them out for a couple of days. I am very disappointed with these as I’ve had such good down pillows in the past. However, Wayfair have refunded me no problem and it was quick and easy to sort, so great service from them!