Purchased the "open box" option as it was available on my purchase and I knew I would just love this item and wouldn't need to return it. I am doing a new fireplace remodel and was SO EXCITED when I found this on Wayfair, and have been waiting all week for it. When it arrived I took it out of the box immediately and my face just...fell. Apparently there is very little quality control for openbox items--scratches on the front, the previous owner left no less than 9 nail holes on the front, there is a gash and a dent, etc. See pictures. I'm so disappointed in the quality control it was like nobody ever even looked at the item before they sent it to me. I am however very pleased with Wayfair's return policy and they gave me a complete refund on the product.