Sturdy and useful overall quality crockpot(I would only change one thing as far as the product is concerned, namely the plastic lid material for the warmer cover preferring heavier crockery lids or glass). website and shipping expedient and satisfactory. Great option for family winter meals and meal economy and planning. No complaints for the time and place we are living in. This item would make a great gift or to simply upgrade damaged/unsafe cook items in the home.