I specifically wanted a door-in-door as I've had that on my last 3 refrigerators and love it. I also like the 2 drawer freezer as I can keep frequently used items in the top one. I also like the craft ice. It lasts much longer than cubes. Some cons - air filter is extremely hard to change. The first time I took it off it broke and I had to replace it. I've only had it a couple months and it seems the ice maker in door gets jammed more frequently than others I've had. I've also noticed water on the top of the bottom drawer of freezer. I have seen this twice and don't know where it's from.