First of all the customer service at Wayfair is fantastic the product gazebo did arrive with some dings and one kind of big hole in one of the Rails but they're not affect the structure so we decided to keep it the manufacturer was going back and forth after too long of a period the Wayfair customer service got involved and gave us a fair credit the assembly was time consuming and had a crew of friends and it still took a day and a half but there was a weather interruption