This toaster was purchased to replace a Krups unit (which we eventually went back to). The Cuisinart unit doesn't toast evenly (top to bottom or front to back)... once the bagel feature was enabled, the toaster would only toast one-side of each slice fairly well. The bottom always toasted well but, unevenly with the top of the slice. Also, it's not as deep as we'd like (although it does accept a wide bagel).