I want to give it 4.5 stars, but it wouldn't let me. I love the chair! In the short time I've had it the only negatives I've found;
1. The is only 2 buttons for adjusting the chair, it works through positions, but it seems to just miss where ultimately I would like it for watching tv. I can live with where it stops, but ideally I would like the back to be more straight up with my legs out. The other is the strength of the massage, its not what i had hoped for. The good thing it does hit a lot of locations,  time will tell if it ultimately does the trick.