The refrigerator’s freezer had ice build up in the bottom. Repairman came Out to fix but would not pull the refrigerator out due to possible damage to my wood floor. I had to get someone to pull out the refrigerator so that he would come back. Now the freezer compartment will not freeze. My wife or I have have been on the phone trying to get this corrected. All we get is a service person that tries to transfer us to someone and after about a half hour, we seem to get disconnected and have to try and connect again. I’ve tried to use their app to see if I can get better service but that will only allow me to sign in as a guest. Do not buy anything from GE. My Cafe refrigerator is about two months old and will not work. I only hope that I can send it back and find a new product.