Ill put it in the category of alls well that ends well. The first cart arrived with a part damaged that made it unusable and Wayfair sent a new one, no questions asked with no additional charges. The second one had the same slight damage to one of the bars that the first one has too, but it was on the side with the hooks so it really wont be seen with something hanging on the hooks. I had some trouble getting the really small screws in with the suggested 2 screw driver, but a friend with several kinds of screwdrivers had a better one to use. It took a while to get the cart and get it stably put together, but its doing the job I wanted it to do.