The only thing I think customers should be aware of before purchasing the bed is that the steps are fixed/stationary and you can't move them around.  Assembly isn't difficult but it does take a chunk of time, so make sure you set plenty of time aside.  There's a lot of parts and pieces that go into this.  The instructions were well laid out.  It's sturdy and overall good quality.  We haven't had any issues with the bed at all and it's been a wonderful purchase.