We purchased this BrewStation  to replace the BrewStation we had for about 7 years.  It was no longer getting the coffee as hot as we liked, but otherwise still worked fine.  We had looked at countless other coffee makers both online and in stores, but couldn't make a decision. When we saw this BrewStation on sale, we decided "what the heck" the other one was good for us, and this model had good reviews.  So glad we made this purchase.  We are delighted, and love the improved water-filling feature and once again having piping hot coffee! It arrived precisely as promised and packaged securely.