Spring arms are too weak, doesn't get the sage out of the awning itself.  Overall quality very poor.  Instructions in box were very poor and we didn't know that there were better instructions on your website until went through the frustration of assembly, which took about 8 hrs, by an extremely handy man.
It was also damaged in shipping. The front fabric bar was dinged a bit, hole in shipping box.  The front bar is too flimsy and has a curve in it when awning is out.