We bought this unit as we were finding our in-freezer ice maker was not fast enough to keep up. This unit works great! The ice are like little cups of ice however, so it does melt faster than a true cube, however for our purposes (bar drinks) this is great! It works quickly, easy to clean with the self cleaning mode, and pretty efficient (water to ice ratio wise). I only wish the hopper was larger so you could fill up more at once. Other than that, great purchase and very happy!