The WFX Utility™ Privacy door  knob arrived on time it came with only one key it was a strange shape key, I really did not like the installing part it was a lot of work my handy man took a while complain all the  time and than the key was hard for me to turn, he finally told me that I should just buy another lock and he replace it himself for free. I would not recommend this lock to much trouble for a lock to give me problems.