This product is beautiful and great quality, however, I am giving a 1 star rating due to the very inconvenient delivery process. My whole order arrived relatively quickly but the chaise had to be delivered by a separate delivery company. This company required a signature when delivery is made and gave a 4 hour delivery window, in the middle of the day, during the week. I re-arranged my schedule twice in order to be available for the delivery to arrive only for them to not show up! After attempting to contact the distribution company, their contact number went straight to voicemail and the message was never returned. When the delivery finally did arrive, it was 2 hours after the delivery window was closed and was after 700 P.M.! Also, the delivery didnt come until over a month after my purchase was made! Sadly, this was a terrible experience and makes me never want to order anything again.