This is the third at home espresso machine I tried, and the only one that completely met my expectations. It's easy to pull a good shot with a nice crema, even on my first few. (not with great quality espresso beans either) I also liked that there's enough room on the drip tray and under the portafilter to fit any glass I want my drink in. The steaming wand is the right shape and long enough to use with my 20oz pitcher instead of 12oz. The instruction manual is very easy to follow, too.