I purchased this fireplace as a gift for family out of state.  Delivery was faster than stated!  A nice surprise given there's was a cold front.  I received updates so I knew when it was shipped and when it was to arrive so I could make arrangements with those receiving it. It was packaged well and arrived in perfect condition.   My family has called a number of times to thank me and to share how nice the fireplace is. They like that it has a remote, is on wheels so they can move easily to another room  if they chose.  It can be used to provide both heat and flames or simply enjoy a selection of colors and flames.  I'm happy that they are so pleased my choice.  Shopping with Wayfair has always been a five star experience for me. I love the convenience, selections offered, quality of products, delivery service and customer service.  I tell others about Wayfair all the time...and get thank yous from them too:)