I had been looking for a unit for about 3 months.  I checked many furniture stores and did not find anything that I liked. I kept coming back to Wayfair. I had read some reviews about this piece and others and saw that some had indicated issues with dents or damaged pieces, problems with the assembly or missing parts so I was concerned.  I called in my order and spoke with "Bob" (I do not have his family name) I was impressed with his product assurance and client service. I did receive my unit on time, no damage whatsoever and was very happy that I was able to assemble it on my own with the easiest instructions that I still cannot believe that I put it together myself  in no time at all.  Would I recommend Wayfair-based on my first experience...without a doubt