Five stars for the quality of this piece and for Wayfair's customer service. We received this ottoman in espresso only to open it and find that it was black. We called and got a replacement - the rep we spoke with was fantastic. A week later, the new one arrived and it is also black. Apparently espresso is practically black since both that came had no hint of brown whatsoever.Three stars for the mid-leading pictures and bummed it doesn't go with the rest of our living room furniture!