I was so excited to receive and open this chair, but after opening it and assembling it, everything seems wrong with this chair. It is not comfortable at all; my back hurts after sitting in it for a few minutes to test it out. The material is very itchy. The chair seat is too high and too big for me (I'm 5'2"). The tilt is too far back. It would cost $91 to send it back. I might as well save that money, so I'm not sure what to do. This is my first unsatisfactory purchase from Wayfair, and I've purchased many things from them.