I have ordered this beautiful set, but only got the two chairs.  I love them but the couch got damaged in shipping.  The company took care of this and had it shipped back to them with a letter saying they will ship a new set to me immediately.  I appreciated their prompt attention and received the second shipment within two weeks.  They have been very prompt and wonderful to work with.  I love our new patio set, it is very durable and easy to put together and we have already been enjoying this set in the evening as a family.  It is perfect for our needs and I am very happy with my choice.