We absolutely LOVE this couch! The color was identical to the online pictures, it's a little firm, but not uncomfortably so. The pullout bed feature is SO easy. It pulls out smoothly, and tucks back in just the same. It's also incredibly easy to set up. The storage in the chaise lounger is perfect for pillows and bedding. That part of the couch lifts up with ease. My partner and I are on the larger side, combined we probably weight about 500+(between the two of us together), this couch has been durable, and holds us up just fine. We haven't noticed any indentations from there we were sitting, nothing creaks or makes noises when we sit down. It's a 10/5★ for us!