My delivery was ripped and smashed and I took it to UPS warehouse store and made them open it and deal with the mess.  They are supposed to send it back to Wayfair marked as damaged, for replacement.  I hope UPS is honorable in this matter.  Why would UPS driver leave such an obviously damaged package on my porch for delivery and why would Wayfair not more securely package the glass globes? My husband died in April and I have redone a bedroom for my sister, who insists on coming to visit me every other weekend now until I recover and this lamp will be perfect for the room IF this is ever resolved properly.