Did not start off very warm to my purchase. The first set came in a box so damaged I thought for sure I would see dented/broken product but I did not. Then the instructions were so horrible to the point we were considering sending them back. This seems to be a common sore point on other reviews. We have put many things together and my husband is the ultimate handy man and he did not have very many kind words. However, they eventually went together and seem to be okay. They do look amazing and are comfortable. First impressions though are important and because we had such a horrible experience at the start I still have my reservation on how long they will last. I gave only 3 star for what really should be a 4 -5 star product because of the experience.