Couch arrived very quick, only 2 weeks after my order was placed. Delivery men were quick, professional and helpful.  Packaging was good, no shipping damage found. All necessary parts included and labeled. Couch as described, color true. Assembly easy, just unpack and install legs.  Couch is pretty comfortable, seems to be well constructed.  The only thing that could make it better is if the ottomans could be used for storage.