I was looking for a work chair to replace my old one. This time I was looking for something a little stylish and colorful. I was so happy when I came across this chair and immediate ordered it. 
First of all it came a couple of days late which I was ok with. But, to my utter disappointment I found a small cut in the upper left corner of the chair fabric. Needless to say, felt really let down.  On top of it the attached paperwork mentions that if we want to return anything it will be at our cost. I will still email the company directly and see what they say. 
The chair itself is beautiful but this blemish made my experience negative.

Update on this: Wayfair sent me a replacement chair a couple of months later at no cost. Love the new chair.