Wayfair was great and let me exchange the first chair we got in gray tweed for the black one (the gray tweed was really cheesy). This chair was easy to assemble, but it has no back support, and you end up having to strain to sit upright. It was worse than the $19.99 chair we were replacing. It's more expensive to send it back than to just get rid of it, plus we can't disassemble it. Also, the material still looks cheap. My husband just told me he'd give me [$] if he could just throw it out rather than worry about how to get some portion of our money back. Save yourself a hassle, spend a little more or look elsewhere.