I've bought a number of items on Wayfair and this has been the only disappointment thus far. As some of the other reviews mention, the assembly instructions aren't great, but they can be followed with a bit of patience. The wood was a bit chipped on arrival, which we were also ok with. The main issue is that one piece was mismanufactured. We ordered a replacement and were sent the wrong piece. We let them know and they sent another, but the holes between two pieces didn't line up correctly, and at this point we had to give up. Great service from Wayfair though, with friendly service  offering us a full refund on the item!