We bought this fan for our house that just got finished so we were unable to have it installed before the return window closed. The fan itself is absolutely beautiful, it matched our furniture perfectly. The only issue that we had was with the Bluetooth and remote kit. When it was installed, the amps in were 120v and the amps out were 12v so it did not power the fan. We checked and double checked the wiring to make sure we didn't make a mistake - we didn't. We really wish we could exchange the kit and keep the fan.