This piece is beautiful! It is sturdy and seems like it will last for many years to come. Wayfair always has wonderful customer service. My bookshelf showed delivered according to FedEx’s tracking number, but I never received it, as a matter of fact video surveillance shows that nobody delivered to our door at the date and time of the delivery. I tried locating the package, no questions asked, Wayfair sent me a new package. I do think that signature service needs to be an option to customers though. FedEx refused my claim as they are not responsible for lost packages, but I have proof the package was never delivered to my address. If I had signature service, they would have covered it. Wayfair is out a bit of money due to FedEx’s poor delivery services.