This is a beautiful chandelier! I discovered it was missing just two strands of crystals and called and replacement pieces on the way in less than ten min!  Instructions are pictures and very clear to figure out. The crystal strands in sets are perfectly packaged. You have to assemble crystal strands (pre-strung by crystal count) to the larger crystals. You will need a few hours to do this but so worth it. I found using trays helped to keep everything organized. There are also extra crystal pieces included. Amazing piece for the price.