An absolute nightmare.
1. Website says “arrives in 2 days”- false advertising.  From the order date to arrival it took 7 days with the prediction date being moved at the end. First delay.
2. The bed frame then arrived with multiple missing parts. Some of them were factory sealed in plastic with empty slots. When I reported this, I was told it will take 8 additional days to receive the parts. When the 9th day came, Wayfair emailed me they won’t have these parts for additional 2 weeks which makes it well beyond a month from the order date, with no approximate shipping date in sight. They have done nothing to amend the issue. Beyond unprofessional and at this point, disrespectful.