This item arrived on the day promised.  The directions were horrible, small print with only a picture to go by.  The cat tree arrived undamaged and all the pieces were accounted for.  

It took about an hour to put together with my husband's help.  The only thing I would change about this cat tree is the bottom ladder.  It makes it hard for my "kids" to get into the covered cubby hole.  Other than that, I felt the tree was constructed well, the "fur" is very soft and nice and lots of sissal for the kids to scratch.  They love it and I love the price!