This was the 2nd crate that we bought.  We started with a plastic crate, but this is so much better.  So nice to be able to see through the sides.  Our dog never minded sleeping in the crate.  Still looks brand new after 4 years. Love the rubber bottom, makes clean up so simple. The crate divider works great when they are puppies.  The customer service with this company is amazing.  We had lost our divider in a move and we called the company to buy a new one for our new puppy and the company is sending us a new one free of charge.  A very helpful Texan female even answered the phone when I called the company.  I will buy all my future crates from this company.