When we first got the faucet the hot side didn’t work. When you contact wayfair you can only communicate by email which seems to take forever. One we stated this then a representative called me. They sent us a new one and wanted us to return the one that didn’t work or they were charging us for 2.  We also ordered a 300+ pound vanity which came damaged. They sent us a new one and didn’t want the damaged vanity back. So now I have a 300+ pound vanity in my garage but the little faucet they wanted back. Both inconvenient