I had an issue with my shipment coming in two shipments in 2 different days. First The Handy app scheduled a tech  to come before my product was to be delivered. I had to change the date for him to arrive. Then I received an email stating my second shipment was do to arrive on the same day but later than my appointment. I had to call Wayfair back to reschedule a new tech for another day. I feel it may have been better if we schedule a tech after the product arrives.