The item was perfect. My dealings on the phone with wayfair were 100%. I ordered 3 different refrigerators 3 different times. The first 2 were cancelled days later because they were "out of stock", although they were in stock when I ordered them. Finally, the third one shipped and was scheduled for delivery on Tuesday. Monday evening about 7PM I received a recorded message telling me it would be delivered between 7AM and 11AM. I was told I would get a 30 minute warning text before it arrived. At 7:15AM I got a call from my neighbor that a delivery truck was backing in to my driveway. No warning call or text. I had to scramble to get my neighbor there to organize everything and sign the paperwork. The drivers did a great job getting things done. I have no problem with them. Wayfair, as I said, went above and beyond for me. Whoever was supposed to notify me dropped the ball. And GE, selling me 3 refrigerators while 2 of them were out of stock, failed miserably.