This Bosch replaced a GE Microwave, that I had for 20 years...  with no problems!! 2 years of owning this it broke!!  It doesn't work!! Called Bosh Repair, the only appointment they had available was in 3 weeks, so I took it! 3 weeks came and they were a NO-SHOW!! I had to call them to find out they were not coming, and the only time they had for a tech to come out was in 3 weeks... UPSET to say the least!! Spending all that money for a BOSCH, and it breaks, and takes over 2 months to come and fix it!! STILL WAITING!! FYI SUBZERO CUSTOMER SERVICE IS THE BEST!!