I did lots of research before I purchased this AC. My biggest concern was getting services in Canada in case anything happens.
                    Today, I contacted them and they were friendly and fixed my problem right away. No fussing at all.
                    The product itself, it is the best AC I have so far. I had couple of window AC as well as portable ones but this one really cools down the place.
                    It’s been little more than a year that I’ve been using this AC , so far very happy with product and customer service.