I bought this Oct. 20, 2021. It is Jan. 3, 2022. The range doesn't come with a user manual. The user has to view it online or print out a small book. Dishes that I have prepared for 27 yrs., aren't producing expected results. Pies & cookies don't fully rise and other dishes are cooked too quickly. Not sure if the range is off or what. Also, the touch pad is EXTREMELY sensitive. It can't be wiped clean without setting off the touch settings. The chime that goes off when the timer goes off is also very loud and there is no way to lower the volume.