I've had this product for a few months now. I combined the detergent and softener as one since I personally choose to avoid softener products. So I pour the detergent in both, super convenient! I like how easy the lint trap is to empty, easier than a front load dryer. I've learned that the dryer tends to leave clothes wrinkly if I don't use permanent press. But when I do a load of blankets, delicates or my general load, there isn't an issue. I agree with some of the other comments that the clothes may initially appear slightly damp but when I shake them out to fold or hang, they are usually dry enough. 

I'm not a fan of how much lint is left around the plastic when you open the door. I have to be careful sometimes taking clothes out so they don't get covered in it. It's kind of gross. That's my biggest complaint. 

If you're looking for convenience, this is definitely a winner!