I'll try to keep this simple. Things I love about my tea maker:
1. Easy to use
2. Fast
3. Basically hands-free
4. Makes a ton of tea
5. Completely customizable, or use
6. Pre-set options for your tea or preferences.
7. Small footprint
8. Also boils water

Things I like less:
1. Cleaning it

Every now and then, it needs cleaning, and this can be time consuming. The cleaner they sell is great, but doesn't do the job in one application. It's fine for new, because I have ADD and can hyperfocus on the task, but I can see where others might get bummed out. Truth be told, though, it doesn't get dirty so much as stained with residue, so it's not a huge deal.

It's pricey but pays for itself. I've had mine for about 8 years now, and it's still going strong. Worth EVERY penny!!!! :hearts:ï¸:hearts:ï¸:hearts:ï¸