We ordered this address plaque for our new brick mailbox.  The street name was misspelled when it arrived.  I double checked (and customer service confirmed) that it was correct when I ordered it.  A replacement was ordered, and several weeks later it arrived also misspelled.  A third plaque had to be ordered, and customer service had to send the fabricator a special email ensuring that they understood how to spell the street name.  (It's not a hard name - "Anglewood".)  If it had been correct the first time, it might have scored above 3 stars.  Otherwise it is a nice item.