We have built or remodeled several homes and I have always installed all Bosch appliances and been very happy with them.  This is the exception to that rule. The oven is only 1 year and 7 months old and has totally died. I am extremely disappointed - especially after reading all of the reviews which suggest that this product has had quality issues for several years. There are also several glaring design flaws - the microwave is very deep and difficult to clean.  The option for a side opening door is a must. The control panel lighting is so faint it is difficult to read and the alarm is barely audible.  This is a poor product and design for such a good company.