This is a great, easy to use dishwasher.  The customizable racks are great and the option to remove the third rack is good for stacking larger items on the second rack.  The drying is what sets this apart from other dishwashers I've used.  The crystal dry feature is excellent!  I wanted to give it 4 stars because, in my opinion, the price is absurd.  But it does a great job doing what it's designed for.