This was my first time using wayfair and I loved it! Can't wait to order my new bed frame from them too! The chair is so comfy and very plush! It's just for our office but it's turned it into a nice little quiet place to be because of the chair. I love just reading in it. Reclines awesome and glides so easily! Doesn't glide though in the reclined position, but that just be for other models. I didn't need to glide when reclined anyways. It came in a giant box and was SUPER easy to assemble. Came in two pieces, bottom and the back. You just slide the back in. Took me a couple seconds that's it! It came so fast too! I couldn't believe I ordered it on Sunday evening and had it by Thursday afternoon! Great first impression! Love my glider!