I purchased this shed 5-6 years ago during the summer.  This last winter, the skylights started leaking, one is buckled and one is just slightly leaking.  I called and spoke to Hunter, who told me how to find the model number and product code.  In a matter of 15 minutes, total, he had a replacement order completed without any other hassle.  Best customer service I've had in a very, very long time.  Quick, efficient, done.  Thank you Hunter!