The stool arrived in great condition and was easy to unpack.  It looks perfect in our new guest bathroom, which has a counter-height vanity area.  I had looked and looked for a stool that was the correct height but finally just looked for one that would accommodate a pillow to give my shorter guests enough height.  This stool, and the pillow I found for it, work great together.  I am very happy with my purchase! (The stool alone is quite comfortable though... the pillow is needed only for height for this taller than average bathroom counter)