I had been looking at these machines for a long time and finally decided to splurge and purchase.  Very happy with this purchase.  The unit is not much larger than a regular 12 cup coffee maker so I was able to save some counter space by replacing old single serve maker and coffee maker.  The only thing negative I have to say is it is a little tricky to add water to the tank for making a pot of coffee but not so much I would take anything off the overall rating.