We LOVE, LOVE, LOVE this freezer!!  We were looking for a large, upright, frost-free unit and this one is fantastic.  The door IS a little tough to open but we put a brace on top of the freezer so it can't move up or forward and now it pulls right open.  Did I mention that we LOVE this freezer and the Wayfair price was the BEST we could find.  Delivery was fast and efficient.  The driver was super, super helpful.  
I just can't say enough good things to anyone who will listen about this freezer and Wayfair.