This crate arrived on time however the box was really bashed up...on all corners and in the middle of the box.  We were surprised that the only damage was a bent hinge.  Overall, this crate is well made and survived its shipping.  I am finding my self regretting buying an unfinished product though...it needs to be finished.  I plan to paint it white to match my decor.   I don't know what is happening with our shipper!!!