I bought this dispenser almost 6 years ago, and I have loved using it. It's size is great for sitting in the fridge for easy access, or I have mine on the counter because I can't drink cold water. It's very easy to fill, and I love how much I can fill it with. I fill two 32 ounce water bottles before work every day, so I generally empty it every couple days.

Aside from wanting a larger size (that they now offer), my biggest complaint is trying to replace the filter. All the time sitting on top with all that water weighing it down, it tends to be a challenge to pull the white tray out to get to the filter. This could just be something because my filter is so old. Even though there is this inconvenience, I still think it's a 5-star product, and would definitely buy it, albeit in a larger size, when my current one breaks.