Ordered a lifetime shed on September 1st and was notified that it was shipped within a couple of days and would be delivered between the 9th and the 17th of September. Was sent tracking information and followed the shipment until it arrived at the local delivery service....then nothing. The shed was finally delivered on the 25th of September with no prior contact from the delivery service...they simply dropped it off and left it leaning against my house. Customer service at Wayfair was very nice but unhelpful and did not follow through. As a "we are sorry" gesture they sent a 10% off coupon on my next purchase as long as it is within a couple of months. No thank you to the coupon and I've made my first and last purchase from Wayfair.


Pros: Product seems fine
Cons: Wayfair customer service is not good