I am happy with this washing machine, but it took three tries to get here. The first had an incurable imbalance in the drum OR it just couldn’t be balanced on the pedestal. The second ended up with dimples in the front below the door from the installers knees. The third arrived with gouges in the door, which the installer swapped with the good doorm the unit they were removing. We didn’t realize at the time we needed the connectivity data from the door, but a call to the fantastic customer service folks solved that and I love the SMART capabilities.