Not too bad overall. Shipping was quick as always. The box had a big dent/hole in it that was taped over. That led me to believe there was going to be damage to the unit. Low and behold, there was damage. I was able to work with it, as it was on the hardware. I am 2 for 2 on Wayfair orders coming damaged. Not a very good record. Aside from that, the storage bench is pretty nice. Not as solid as expected, but decent enough for the price.