It supports my neck very well because of the curve.  I fall asleep as soon as my head hits the pillow.  The Level 1.0 is very smooshy so if you like a medium to firm pillow get the Level 3.0.  I've had my pillow a month & a 1/2 and it's been good so far.  I am having concerns though that it won't hold up for a year density wise as it seems to be flattening out a bit already.