The washer works great and gets my clothes cleaner than ever.  
The machine leaks water from the lower left of the unit.  I have drained that small hose dozens of times as suggested, however, immediately after draining, it continues to leak.
I've called customer service 3 times and all three times I was promised a service call to fix it.  Two months later, nobody has come to fix it.  I need to put a dry towel down on the floor each time I do a wash.