Great for a big family where different toast types can toast simultaneously, but necessarily have to start at the exact same time. It also seems to be cleaner/neater than other toasters I have had - somehow less crumbs get onto the counter, which is a huge win. The only change I would suggest is to have the crumb trays pull out from the front so they are easier to remove and you don't have to turn the machine 180 degrees around to get to them. It also looks good on the counter!