First of all, I LOVE Wayfair! Everything that I have ever ordered has arrived on time, if not early, and has exceeded my expectations. I've only had to deal with customer service once and even that was a pleasurable experience. My whole house is furnished via Wayfair at this point. Assembled in about an hour. We didn't have an issue with the height as our ceilings are high. Plenty of room underneath for his game chair and bookshelf. I did add pipe insulation to the ladder because like other reviewers noted they are NOT the least bit comfortable! It's the same concept as the pool noodles, except they come in black. My son loves his bed.