WE have not had it for long, but love the hot water and Keurig feature.  Leaves countertops empty of a coffee maker. Great for single brew cups and hot tea.  Also great when baking as you can measure the water out if called for in recipes.  Love the compartments in frig. And space in the freezer.  It is shorter than I had thought it would be so the gap in our cabinets at the top is larger than I had wanted.  Overall very pleased with the frig.