I have had this couch for a little over a year. It has seen moderate use at best. When I first got the couch, it was comfortable.  The pillows were just firm enough. The hide away sleep section is great and the storage under the Chaise is really cool. A year later, the pillows are all "flat" the cushions for the seat are not in good condition and the fabric developed pulls. The sleep section got caught and tore the 3rd time I pulled it out. The handle for the pull out tore off the next time. I am not rough on furniture.  I am. Single guy who isn't home much, w a 9 year old son. We pull out the couch to watch movies and essentially make the entire couch a chaise lounge.  A year later... I'm in the market for a new couch. Great at first w sub par durability.