Item arrived and was fairly easy to hook up. Hoses provided are a bit flimsy and required some additional help to keep the drain from leaking with plumbers tape and a different clamp. We had to add a drain pump to it, too, because we do not have a floor or gravity drain. I had to order it from a different company, but got the one for this brand of ice maker. Very impressed with the speed of the ice making and the size of the cubes. It is quite loud while making ice and when exhaust fans come on, but not horrible. The blue film they use to cover the ice maker sides in for protection is horrible to remove and along the edges of the display will not completely come off, but you have to look closely to see it. In general, good value for your money so far.