Only 4 stars because the WHITE bunk beds with trundle are great, but came missing 3 ladder steps. Product is solid  fairly easy to assemble. Spoke with representative who reordered the steps for me  they came in yesterday in GRAY. Frustrated, I decided I’m keeping  painting them myself. I, along with other members of my family, have this kind of thing happen too often. That would be my only complaint about Wayfair. A bit irritating for the money involved but still happy with beds.