There is not enough water. It takes your clothes and ties them into knots. My clothes do not come clean. I called the company. The lady said everybody freaks when they see the wtere levels. I said no I freak when the toothpaste that was in my pajama top is still there after its been washed and the body orders don’t leave. The clothes are not clean so she said put them on heavy duty and there will be more water. So I wash my clothes on heavy duty, which is a two hour cycle. So I also only put like 4 to 6 pieces of clothes and cause they’re still not enough water if I put more.  So instead of saving water and energy I’m using so much more it took me two cycles of heavy duty to wash one tiny dog bed yesterday so that was four hours trying to get a dog bed clean.