The company didn't send any screws or tools. The paper in the box said to reach out to their customer service and they would send missing parts within 24 hours. I did that. The company emailed back saying I had to contact Wayfair. I did that. Wayfair won't send the missing parts until April!!! Wayfair customer service is an absolute joke as well. I've contacted them twice about fedex not being able to deliver my package and then delivering it to the wrong address. Still haven't heard back! Terrible. Please order a bed from somewhere else.