I just received the replacement garland yesterday. I opened the box, removed the garland which was bunched up into a ball and tried to untangle it to no avail. So I asked my husband to try. He can’t get it untangled either. No instructions are in the box. It’s a mess. The only thing that happened was glitter all over the floor. Send me a return label. I want the charge for the garland credited to my charge card. The first garland you sent was defective and the second one is a mangled mess.