Getting ready to return it. Used it over the holiday. If your regular size coffee cup is slightly higher (different coffee cups) then you can’t brew the single cup on the top shelf and have to use the one on the bottom.  Disappointment. In regard's to the carafe, two pots overflowed with ground coffee and I only used 7 spoons. The pot had only been used 2 times. What a mess. Seems flimsy.