Oh we so wanted to love this chair.  Purchased it for my 95 year old mother, who is 5'1 and 102 lbs.  It is so soft and comfy. . it swivels, it glides and we thought it would be perfect. But, the foot rest will not retract into its closed mode without tremendous effort.  It can be dangerous!  I kid you not.  I got out of the chair, pushed it firmly to close, it closed for just a moment, then sprang out, hit my shin and gave me a bruise that lasted two weeks.  It popped out sharply, it could knock someone over.  So we ordered the Power, Swivel, Glider chair for her that is very similar and it is perfect.  
I just dont know what to do with this one. Even my strong husband could not, while sitting, push the foot rest back in. . .big fatal flaw. .  Go for the Power Model.