I originally purchased the previous version of this product. It worked great but failed after about a year. Frigidaire displayed superior customer support by recognizing the problem and providing an equitable solution. They operated with a sense of urgency and made doing business with them very easy. I now have this new model and it is working flawlessly. The new design is more intuitive than the old as well. I highly recommend this product, as well as Frigidaire as a company.