The good news: the Bosch gets dishes cleaner than any dishwasher I've ever owned. As a personal chef, I've also used many high-end dishwashers. This is a good washer. Ergonomically, its the worst. With the angled posts inside, I'm always re-arranging dishes, and especially glassware, to fit them into spaces where they'd just drop in if the posts were vertical. Instead, adjacent dishes and glassware have to be rearranged to fit in additiononal ones. I've never had to fiddle so much with loading the dishwaher. Every time. Even the flatware rack is bad. The two-pice unit always feels like it's about to fall apart when I pick it up to unload it. There are more annoyances about this, but I'll top here. If this were an appliance that I used occasionally, I wouldn't care. But using it multiple times each day is annoying . Every day.