First, the design is sleek and modern; it looks great on the countertop (although a bit on the large side). Its incredibly easy to use and program, just one button for all settings. I like that the water tank is visible, that way I can see how much water I need to put in easily and I’ll be able to see if it needs cleaning. The coffee is piping hot and the carafe keeps the coffee warm for several hours. While I’m no coffee connoisseur, the coffee tastes good too! [This review was collected as part of a promotion.]