Arrived in nice packaging. The instructions were simple to follow and it was easy to install the faucet. I especially liked the assembly which attaches the faucet to the counter - the way the device is designs allows you to install the faucet without having to fiddle with things underneath the sink. 

The only thing that would've made this better is if they changed the spray tip to a more sturdy material. Right now it is plastic and I do not know how sturdy this is.