I am totally in love with the pattern of this dinnerware set. I received my first set as a gift and decided to order a second set to have more plates. The plates did arrive with a few light scratches (the first set did not) in the glaze on the surface of the plate. Only one plate has a deep scratch, but they have held up fine over the last 6 months that I have had them. To me, it wasn't serious enough to go through the hassle of exchanging them. Hopefully this set continues to hold up as well as the first set that I ordered! The plates & bowls are all a great size, the mugs are so cute, dishwasher & microwave safe, definitely happy with my purchase! I gave 4/5 stars because of the scratches they arrived with, otherwise I would have given 5/5.