The service the Handy assembler provided was excellent. Wayfair was also wonderful getting him an extra 3 hours for the job!! This item has very poor directions and pieces were mislabeled or not labeled at all. The online reviews that I should of read before my purchase would of made me choose a different item. I am very happy I didn’t all because the assembler was so kind and patient and Wayfair has been very wonderful and so easy to talk to and very helpful!!! Great customer service each person I spoke with!!!!!