I had issues with damaged boards and bolts breaking.  I have tried calling (placed on hold a long time) and will also email.  This might be the last purchase I make from Wayfair.  I had an issue with a bed being damaged before.  Very frustrating when you spend so much time putting it together.   Also... updating  to 1 star because the drawers keep coming apart.  I am pretty good at putting things together.  These are junk adn I will never buy furniture from Wayfair again.