We purchased this couch as theoretically a "nicer" option for a temporary apartment than others available. In under three months, this large hook emerged from the middle seam. We were lucky to only be scratched, not more seriously injured, but there was an injury. Had we been sitting on it at the time, there would be blood on Wayfair's hands, and I shudder to think of kids or pets in that situation. This happened within three months, and Wayfair refused to provide any assistance at all because it was past 30 days. Please be thoughtful about making purchases from this business. It's alarming that they have so little conviction in their products that 30 days is the maximum window for discovering safety hazards! Multiple Wayfair representatives told me they were "not comfortable" with the fact that this had happened, but then refused to help us get the sofa taken away or at all refunded.