I am very satisfied with the price, construction, unique color and delivery of my ottoman but it is flawed in that the top cushion has an opening in it. The midsection of the lid front is arched and I don't know if this is deliberate or not as it actually creates a sort of opening to place your hand in which to then lift the lid but none of the photos show this opening. From what other reviewers say about Wayfair I'm confident that customer service will help me determine if this is indeed the nature of the product or if I should receive a replacement. *UPDATE-The ottoman was indeed flawed and Wayfair exchanged it for me right away. I was instructed to give the faulty ottoman to charity which I happily did. Way to go Wayfair!!!