I had to order the back of the couch twice because the studded board for the bottom was placed on the front of the couch and left very heavy impressions across the whole front panel of the couch...order the back only and second one worse than the first..I don't understand why they dont flip it to the smooth side for shipping and the couches were not the same one was tight and fitted and the other was not tight and all and you sink down low...I should have order the cushions again.  After three weeks the majority of the impression disappeared but two months later it still has two spots that never returned.  I sent video of both haven't heard anything back