Received the first one and it was tore all to pieces, nothing fit right the wood was split it was terrible. Wayfair was gracious and sent me another one with no charge, I was highly satisfied with customer service. Received the second one and we got it together finally but the instructions are not great and have no words so you just have to hope you are looking at it the right way. A couple pieces we put on upside down and had to go back and correct it later because other things wouldn’t fit. It took my husband and I about 4 hours and that was with no breaks. Honestly at the end of the day it wasn’t worth what we paid for it. It looks really nice and the fire place gives good heat but I would not recommend this product.