I was extremely unhappy with this chair. I bought this chair because the description said the lumbar support moved up and down. After building it, I realized the lumbar support was not adjustable. Thinking I had done something wrong, I reached out to Wayfair, who confirmed that the product had been falsely advertised, but refused to pay for my return shipping. I have returned this product. The lumbar support is far too low and caused me more pain than I was in before ordering.