We had a plain memory foam mattress for awhile and both agreed that we needed a really good hybrid mattress eventually. Helix came up consistently as one of the best so we looked into them. Found a showroom in Chicago and got to try them out. Didn’t even know about the Elite series until we got to the showroom and tried it against the Lux which we were thinking of getting. Loved the Elite in the end, ordered it, took almost the full 10 days they mention when ordering. First night is an adjustment since we aren’t used to the extra support of this mattress. Slept cooler as well. My wife would wake up with back pain with our old mattress but not this time. We both agreed that it was worth switching over. Comes in two boxes, both pretty heavy if you have to lug them upstairs, recommend you lay the main mattress on your frame before cutting the shrink wrap off just so it’s easier to deal with later. Overall we are incredibly happy with this new mattress.