I looooove my couch ! The material is soft but washable which bonus cause we have dogs . It looks really low to the ground when you first put it together but the cushions are so fluffy it props you up . They aren’t like super soft a little firm but I’m okay with that so once the soften they won’t be flat. The instructions are in each box (total of 6) and there’s not much to it just attaching the feet and then arranging them how you want it . There’s like 6 or 8 different ways to arrange it on the instructions. One you get it right you just connect them with these staple shaped brackets and then you’re done ! It took us like an hour or so. Took longer to get rid of the boxes hahah but 1010 love this couch .