I must say this couch is really beautiful in my space and I'm sad that I've had to lose out on money (return shipping cost) because it didn't work out. I made the decision to send it back because first off, the couch had a warning label that says that the material that it's made of can cause harm and developmental delays in humans (MAJOR RED FLAG FOR A PLAYROOM FOR MY KIDS). Also, the back is waaaaay too low. I'm 5'3 and it comes up slightly below my shoulders, so my neck was totally unsupported and uncomfortable. I definitely could not last through a 2-hour movie while sitting on this thing. The back cushions were flat like they needed filling added and I was willing to add some filling, but I couldn't look past the warning label and the neck pain. The seat cushions were firm and fine to sit on, kind of stiff which is what you would expect from pleather and even leather.  On a good note, The assembly was really easy and quick. 2 stars for the pros, 3 stars deducted for the cons.