Just as described this chair has the absolutely softest feel to it!  I am very petite at only 5ft tall, however, at it's lowest level this chair is the perfect height for me.  Often being so short the lean back feature is difficult for me to use, but it leans back perfectly gently for my size.  Also love how the handles completely lift up. The blue/gray color is as expected and really a nice office chair color. Highly recommend!