Only received 2 pieces of the sectional in my order. The manufacturer never responded to the issue so Wayfair had to step in eventually, but now even Wayfair is not responding to multiple emails. The resolution was supposed to be that the manufacturer would send me the missing section, but it has been 5 days and they haven't even confirmed my replacement order. Now that I want a refund instead of waiting, who knows how long, for the other piece, I'm not getting any response from Wayfair. I have been thoroughly disappointed with this experience, which is a shame because the sofa is beautiful.