After assembling this table, we noticed the top was damaged. Contacted customer service who immediately ordered us a new one and said we would not have to even return the damaged top. They would need to send a new table with all of its parts. We were told to keep the other table or donate it.  It took about a week for the second one to arrive, but we were not at all inconvenienced and were completely satisfied with the handling of the situation. 
The table itself is what we needed for a small space behind a sofa. It is not very heavy so I'm not sure it could survive getting a whole lot of use.I would not recommend using this table in a high traffic area but it's fine if you know that it's a bit