You guys are simply the worst. You or whoever created the shipping label to fedex and I had a tracking number from Fedex, I call Fedex to track the order and they say that your warehouse/shipping company or whatever, has not even sent the couch yet to Fedex!! So now I have to wait for a replacement because you guys "lost" the original couch? Are you guys stupid? Just find the original couch and send it to me, don't redo the whole order, honestly the worst online shopping experience I have ever had. I still don't even know what the couch looks like in real life. I am never ordering from your website again and I hope Amazon or a competitor absolutely crushes and ruins your website. I don't have enough words to express my hate for you right now.