I read the reviews and decided to take a gamble on two of these chairs and I’m glad I did. The quality is very good considering the price. All of the parts went together smoothly during assembly. No major scratches or blemishes, either. I was also pleased to discover that despite having synthetic materials, there is no unpleasant smell or fumes. They are a bit stiff, but I think they’ll soften up as time goes by. The only reason I’m not giving a five star review is because there is a metal beauty cap that rests of the metal caster weld that rattles a bit when the chair glides. I have a floor protector mat on the way which might help. If not I’ll put some earthquake putty in there to pad it a bit.