My first impressions of this chair is really as expected. It was delivered in a secure packing. It took me around 30 mins to assemble, instructions were clear and it comes with all the tools required for assembly. After assembly this is use in my home office till now. Thank god I changed my chair to this, due to work from home and with the current chair my back had taken a toll and also did not have neck support. This comes with adjustable neck support, adjustable back support and tilt and also height adjustable. Nice vacuum and takes the chair to higher height instantly upon pressing the lever. Due to mesh support throughout it takes the shape of our body and gives maximum comfort. I highly recommend this chair.