I confess I was skeptical about the very positive reviews for practically all of the chairs I viewed on Wayfair, so I asked around among my social network connections, and everyone had positive experiences with Wayfair.  My experience was no different.  I bought four side chairs and they were delivered promptly - in something like 3 days.  They were undamaged by shipping.  The assembly was incredibly straightforward - the instructions were clearly written and well-illustrated.  The hardware fit perfectly - I didn't have to jam things together because it had been poorly pre-drilled.  Also, I was short only a single locking washer - and it's possible I may have dropped that.  The chairs are gorgeous and really comfortable.  I ordered mahogany and the color was what I expected - very deep brown with a bit of red undertone in bright light.  I am totally satisfied and will certainly order from Wayfair again.