I am very disappointed in wayfair!  The first chair I received was new and in a new package and I had to put together whic ph was fine  I ordered another chair and wayfair sent me a USED chair!!.  If I wanted a used chair I would  have paid for one. Two of tine  kegs s were already in the chair and you could see the wear and tear on the bottom kegs.  The package was missing a washer and the instructions. Too bad that you have lost me as a customer for sending used stuff!!