I have not yet finished putting the desk together yet, but I was not impressed with the packaging. When it arrived, both boxes were torn and had been re-taped, a few times. One was open. I was hesitant to accept the boxes for fear of broken or lost pieces. I called Wayfair and spoke with a service representative named Taylor. She encouraged me to open the packages and check for the correct pieces and assured me that if anything was damaged or missing, that they would be replaced. Surprisingly, all the pieces were there but two pieces were damaged. Instructions in the box said to call the store. I called them and they said that they would ship the 2 pieces. I have started the assembly but will wait for the 2 damaged pieces before completing the desk.