The chandelier arrived promptly, well packaged with all necessary parts. Easy to assemble/install. The style is beautiful. Buyer beware....the pieces that are "whiskey wood finish" are just that...a finish color. These pieces are not real wood and unfortunately I learned the hard way. The finish is rather rough and not as classy as the photo. When I attempted to apply a well known product for wood finishes, the color completely came off some of the "wood" pieces revealing some type of a manufactured product...NOT real wood.