Packaging is pretty pathetic - 1 of 2 boxes arrived punctured by metal bar that connects the back to the seat, plastic end cap had been broken off and lost, exposing the metal to be scratched during handling. The base of the same stool also had a decent dent in it.

The other one I received creaks loudly when you lean back, and the collar that sits at the bottom of each stem is made of flimsy plastic and is way too large to fit snugly in place, so if you use it, it will rattle around if you kick it or move the chair. And as stated in the other reviews, the wood finishing is very fragile and will chip and dent easily.

Mostly disappointed overall.