The box came with a lot holes from being in transit.  The bed was not packed well.  I notice some small dents in some of the pieces, but the worst place where I found a dent was an end piece that had to be fitted to another piece.  I had to get a pair of pliers to bend it back in shape.  Then I took a mallet and pounded it into the other piece to fit.  I tried to spray paint the bare metal on some pieces to restore the look, but the color was difficult to match.  Once you take the pieces out of the box, it is very difficult to repack it again; hence, the reason I did not return the bed for a refund.  Lesson learned.  I will not buy another Karlsefni product.