Start with tremendous well thought out packing. The bed came double boxed in double wall cardboard. The box is huge and heavy, and despite a few tears, the inner box protected the bedframe perfectly. Smart packing and a really great  product,. The wood and stain is even and really nice. Instructions and assembly were a breeze. Delivered quickly. Impressed throughout but most impressed w the smart design and packaging. Holds a 13” mattress that’s 140lbs. This is a great product!