I love the product but Wayfair's function to change shipping address of order does not work. I updated the shipping address literally 2 minutes after I placed the order and it DID NOT WORK. I called customer service twice and was on hold for an hour each time, then called FEDEX who told me it was wayfair's responsibility. I ended up having to drive over an hour round trip to old address to get my order. Why do you have this option available when it clearly DOES NOT WORK :(