I don't know if the problem was the manufacturer or the postal service, but the parts that were meant to fit inside of other parts, didn't fit.  Either it was improperly made, or more likely it was dropped during transit and damaged some of the pieces.   I had to enlarge using a hammer to finally get it to fit.  The box was HEAVY.  Other than that, everything was well labelled, instructions were easy to follow, more than enough parts and included tools did the job.  The bed itself is fantastic.  I love the way it looks.  Nice clean lines and a sturdy bed that doesn't creek or make noise when you change positions.  I do want to mention this bed comes with warnings that it is not intended for children under 6 years old due to choking hazards posed from the decorative squares.