Ordering, delivery and packaging were brilliant, and the sheets and duvet cover are lovely and soft, and combined with the cloud duvet we have slept wonderfully. They really do regulate the temprature. The ability to tie the duvet within the duvet cover is an excellent idea too. However, within 10days of using them, we have noted a snag and pull on the duvet cover which whilst minor, makes me concerned that the longevity of these products doesn't match the price tag.