i ordered this bench for my small entry area, it fits perfectly.  I received free 2-day shipping, the packaging was intact and well packaged.  The piece came with some small superficial finish defects that we felt were minor.  I gave four stars because of assembly issues.  The instructions were unclear, especially about the hinge inside the lid, were unclear, the pre-drilled holes were not in the right place, and two holes on one of the sides were not drilled all the way through.  If we did not have our own hand drill we would not have been able to complete the assembly.

Pros: Beautiful sturdy bench, nice finish, ample storage or its size.
Cons: Assembly required additional hand tools, instructions about hinge were unclear.