The rug itself is great! Subtracted one star for the packaging. It was super sticky tape and there was no way to remove it without somewhat tearing up parts of the rug since the tape would pull up the jute fibers out of the braided pattern and shred them, giving a fuzzy-ish look in the areas the tape had to be removed from. The company should really take into account the material this is made with and choose more appropriate packaging. The rug is beautiful however and I was able to trim the shredded bits with scissors to hide most of the packaging damage