Beautiful looking clock. When setup correctly with adjustments it works fine.  When shipped, the minute and hour hands are bunched together tightly, therefore they need to be separated. 
The clock mechanism hardware is cheap. I mean real cheap so much so that it will take several tries to get this right. The screw which holds the hands has to be at precise tightness otherwise the hands could loosen or  overly tight for hands to not move. Also make sure the hands not touching together.  tou