The box containing my chairs was badly damaged and I appear to be missing hardware and foot caps. I called the 1 800 number on the insert but they were unable to help me. I’m rather disappointed that there is not a direct way to contact Wayfair       I have not assembled the chairs yet as they are for our cottage and we can not access that property due to Canadian Covid restrictions. Hopefully I can find the hardware parts locally to put them together. Thank you.