I'm writing this review not for the mattress pad itself but for the wonderful customer service at Wayfair. I accidentally purchased this topper instead of the one I intended on purchasing. I quickly called the customer service at Wayfair and spoke with them and they canceled the order. A few days later I received a message stating that this was shipped, I called them back and again was treated so kindly when explaining the situation. The warehouses where the products are stored acted so quickly when I made the order that it had already been packaged to ship. I received the topper earlier than expected with the other one I bought. They sent me a return shipping slip and paid for it to be returned. Throughout my years of purchasing all different kinds of merchandise from Wayfair I've always had prompt responses, and very polite conversations with customer service. Today that is rare so to close, THANK YOU FOR YOUR TIME, PATIENTS AND PROMPT SERVICE. I will forever order from this site.