I am very pleased with this sofa  & the delivery process l. I live in a 5th floor walk up apartment in New York City & I selected the full delivery & set up option.  The staff was able to get the couch up to my apartment & set up all in less than 20 minutes. The sofa itself is comfortable , resembles the advertised photo, & it’s very easy to convert to a sleeper for guests. It’s the perfect size for a studio apartment.