The worst customer service I have ever dealt with, ordered item 4/22/2020, received it 7/14/2020.  You did find and shipped the order twice, using this to compensate for the delays, but terrible delivery and tracking service.  The items were receiver, but the weights that are necessary were not shipped, you noted that these must be ordered by them selves, why not advise the customer of this when ordering, this makes the item worthless, can not use, please become more customer orientated .  For other customers please be aware.  The problem is mostly with the customer service department and customer awareness