The pantry arrived with a broken piece on the back. The wood was completely broken off. Of course it was discovered until everything was unpacked and the sides were put together. So we kept it and glued pieces back together, not something you really like to do with a brand new piece of furniture, but repacking and shipping it back wasn't a fun idea either. Several pieces cracked as we tried to put it together. More glue! Now that it is all together you can't tell where any of the damage is. It looks very nice and is quite roomy.