I’m not going to lie at first I HATED it & was determined to send it back. Given that it was meant to be medium/soft it felt like laying on bricks. It also felt like it was quite resistant to my weight (very slight) & it was really hard to roll over. There was zero “bounce” Getting into bed was not cozy. The actual sleep was fine once I got there! But I also woke up with terrific lower back ache. I gave it a couple of weeks and things started to change. I no longer get back ache. It’s easier to move around & get comfy & I sleep just fine. I’ve never had a memory foam mattress before so I think it was a case of getting used to it & it getting used to me!