The bed came in a flimsy cardboard box that was open at one end and torn in several places.  Fortunately, the bed was not damaged.  However, the parts that I needed to assemble included two pre-drilled holes for the wheels that were too small to insert the wheels.  Wayfair gave me a 20% refund which I used to offset the cost of  a Dremel in order to ream out the holes.