The Product is comfortable. 
I was disappointed at the Assembly and operational Instructions.  The assembly instructions consisted of a small one page schematic showing the wiring completions required to operate the new chair.  No text instructions or sequenced steps to take; make for a high learning curve.  Luckily, my wife fiddled with  the wiring connections and all of a sudden the chair rose to the top lift position by itself.  As for operating the chair by remote, no instruction manual at all in the box or at any of the websites associated with the product.  If the manufacturer would post an operational manual it would help.  Is there an associated chair made by the manufacturer with the same remote that could be viewed?

not happy with the missing critical documentation!