La Specialista Arte Evo is a fantastic machine. Unboxing was simple and the item was packaged very well. Instructions were easy to follow with full setup taking only 5-10 minutes. It looks sleek on my counter top it’s so eye catching multiple guests have made comments. Also the counter space it takes up is minimal which is a huge plus for me. The negative feature that poses a challenge for me is the dose filter for the espresso is really hard to remove.  So hard I needed help to remove it. But that one minor negative feature doesn’t take away from the multiple positives. I use pre ground espresso in the machine and the quality of product that comes out is similar to that you get in a coffee shops in Europe. My absolute favorite feature is the espresso. I had hot, creamy, high quality espresso ready in seconds without leaving my home. Absolutely would recommend this product to family and friends.