I order this louver 3 months ago when I call  after 6 weeks the answer was it stuck at custom, call again after 2 weeks it got lost you want to order again I said of course yes I took the old one off so I can put new one so I order again it came after 2 weeks. But it was very nice quality and good looking Louvers when I install at my wall it look very nice my  next ask me where I purchase from I told them it is from Wayfair.
Thanks