Very disappointed.  Outside packaging was in good condition. bookends were just placed on styrofoam and not protected in the box just squished together. One was fine. second one (the girl) was broken in  2 places at leg & handlebar. Big flaw/dig on top of her bookend.  Very upsetting for the price. We decided to try gluing  the pieces rather than hassle of returning. Biting the bullet on this one