Ughhh I should have known better that the price is way too good to be true!! I truly wanted to give this guy 5 stars because the chair is absolutely beautiful. I love the feel of the faux leather, the design, and comfort. However, I ordered two recliners and one of them wouldn’t fold upright all the way. The backing became loose after 3 days of receiving it so I ordered a replacement. Luckily the replacement recliner was free due to the 3-year protection plan. After I got my replacement, I noticed that the other chair from the first shipment’s backing was loose just like the first chair that I had to replace!! When comparing the new replacement chair to the  other chair, you can tell there’s a big difference in how the backing doesn’t sit upright correctly. I am so disappointed but I think I’m going to have to return everything. This sucks!!!