It is loud when you rock in it. My husband found some loose screws under the bottom we tightened those which made it a little better but we are still getting a lot of noise when rocking or rotating. Sometimes you can find a sweet spot depending on where the chair‘s position and it’s not as loud other than that that chair is nice I love the color I love the leather it’s sets away Alexa very comfortable the power recliner it’s very quiet and easy I just wish it was not so noisy when rocking.￼￼