I was very excited to build my shed. The instructions were great and everything went perfect until I got to the bottom of the box. Someone had moved the box wrong and stuck a fork from a forklift thru the bottom of the box and 3 out of 4 of the corner panels. I called lifetimes customer service and was connected to a men named Trenton. He really sounded like he wanted to help me. He sent me all 4 corners and they arrived the very next day. I finished building it and would do it again with this great product and super service I received.