Incredibly comfortable. Did not take long to assemble. I have severe chronic pain from fibromyalgia and arthritis and this chair is not a miracle worker but I can sit here in reasonable levels of comfort and I am overjoyed by that simple blessing. Would purchase again. The massage and heat are nice features, the fabric is nice and the padding is plush, my one complaint is that the heat does not function independent of the massage. But it doesn't bother me to have the massage going too, so... I hope this review helps you make your choice.