1. My rocker is not this brand rocker.  The one I received is identified on the instruction sheet as "The Kids Corner,  Model 3800."2. No screw hole buttons were provided.  These are used to cover the six (6) holes used to install the screws.3. The identification stickers used for the runners and arm posts identify them, left and right, as you look at the chair.  I believe these identifiers are confusing.  When I use the rocker the runners and arm posts identified as "left" are actually on my right.4. A phone call to Wayfair to obtain screw hole buttons was not successful.  I observed that buttons were not listed on the hardware list, but I thought they were not listed because of an oversight - not so.  Your customer service rep called the warehouse to obtain them - no luck.  I believe to not provide buttons is a major failure; not having them creates six (6) eyesores.  I ordered the buttons, so I will fix your oversight.