I bought this faucet less than a year ago.  All of a sudden it's spraying water everywhere when you pull the hose and head downward.  I called Pfister about the lifetime warranty and they said they would send me a new hose in 3-5 weeks, meanwhile, we can't use our kitchen sink.  I explained that we don't even know if the hose is the problem and since it would take so long to find out,  begged them to send me a new faucet. Afterall this one was less than a year old and close to $200 when we bought it.  They refused to do so.  I'm incredibly disappointed with this faucet and with Pfizer; I will not buy one of their products again.