We originally ordered a Brant facet in chrome and realized when we received it that it was nice but too industrial for our taste. I called Wayfair and said that we would like to return the facet and replace it with the Cassidy in bronze. Wayfair said that would be no problem  and even took care of the shipping fee for the return. Shipping was quick and Customer Service was great. We LOVE our new faucet and it goes perfect with our natural Maple cabinets, Valea single basin under mount sink and dark brown granite countertops