This was a recall replacement for the KitchenAid electric kettle we used to have. There was a recall on the handle although ours didn’t seem to have any issues. But since it is a safety concern, KitchenAid gladly replaced our kettle even though it probably had years of life left. The new kettle we received works the same great way as our old kettle. Set your desired temperature and press start. Cheaper kettles only boiled water. Being able to set your desired temperature allows you to make a great cup of tea since boiling water can make some green and chrysanthemum teas bitter. Being able to set the temperature is the best feature you can have on an electric kettle. We’ve had it for around a year and is still going strong. [This review was collected as part of a promotion.]