The price for this Bissell unit was the lowestI found (taking advantage of a discount coupon, free shipping and no sales tax). Ordering, communication, shipping and delivery all went without a hitch. The Bissell unit itself was one I had researched thoroughly and had been price comparing for several months. The quality of the unit is superior...very well constructed, easy to use and entirely effective. I routinely clean carpets in our home (several animals and general living takes its toll). My old carpet cleaner was no longer doing the trick, store rental machines were a pain, and professional service was pricey. This Bissell unit has proven to be an excellent solution with the carpet color and nap seeing a vast improvement. Extremely pleased and would most certainly recommend this Bissell Big Green Deep Cleaning Machine and Wayfair.