DO NOT SHOP WITH WAYFAIR. WAYFAIR REFUSES TO GIVE REFUNDS. THEY PLAY GAMES. I HAVE TO FIGHT FOR MY FULL REFUND OF THIS FIREPLACE. GET ALL STRESSED OUT. THEY OFFER PARTIAL REFUNDS. I PAID 500. THE OFFER A 85. REFUND, THEN IT GOES ON FROM THERE. BACK AND FORTH AND BACK AND FORTH. THEY SAY I AM TO BUY A REFUND STICKER FOR OVER 120. NO WHERE IS THIS WRITTEN IN THE REFUND POLICY. NEVER NEVER SHOP WITH THIS COMPANY. I HAVE WANTED THIS FIREPLACE FOREVER BUT BEFORE PUTTING IT TOGETHER, TESTED THE HEATER AND IT DOES NOT HEAT MY 250 SQ FT ROOM. I NEED TO RETURN IT. WAYFAIR DOES EVERYTHING THEY CAN TO MAKE A REFUND IMPOSSIBLE. NOW I HAVE TO CONTACT THE BBB