I love this toaster. It's fast, it's easy to clean, and it has the bagel button which is my favorite. It has a tray on the bottom that you just slide out and toss the crumbs; it's real easy. It's nice and sleek being stainless steel. The only real downside is the fact that it's so huge. It kind of takes up a lot of space, and I don't toast things super often. So I just slide it away in my cabinet when I'm not using it.