I loved the idea of this shelf, but the actual product was terrible. It had splintered wood, uneven and splotchy paint, the screw holes were not all the same size so some of the rounded covers were too big and some were too small, and the hooks were off kilter. We still put it together hoping to fix some of it and that some of the flaws wouldn't be noticeable. When we went to hang it, the shelf wouldn't sit flush on the wall and one of the drill holes was too large for the screws. We gave up. I contacted Wayfair and their customer service was, of course, stellar and they issued me a refund. Not sure if I had a defunct product or what, but what I received was definitely not worth what I paid.