The service was superb, as usual. The price is hard to beat. The shopping experience was very pleasant, and the transaction was easy. The best thing is that the product was delivered the next morning.
The chair is light and was easy to assemble. It functions well as a recliner.
The only negative is that the "genuine leather" doesn't feel like leather at all. It feels like a cheap synthetic substitute, very unpleasant to touch. The first thing we did was cover the chair with a fabric blanket so as not to feel that "leather." Other than that, it's a good product.