Well, now that the chair is assembled, it's great! Had reviewed assembly instructions prior to ordering, looked easy enough. Received chair with arm rest bars securely in place, (take note). The back and seat supports can not be aligned with armrest bars in place, it does not allow bracket alignment. Attempted to assemble per directions repeatedly, to no avail. Made arrangements for chair to be returned! This is why only 4 stars. Had instructions been correct/ informative/ or accurate, would have been 5 star. Lovely, supportive, comfortable chair.
1 last shot....Referencing several you tube videos, decided to remove arm bars. My granddaughter (in her 20's) then assembled chair in under 10 minutes! 
You tube video is found under Model 9096 Mcombo Assembling.