i loved the pull out sprayer for the first couple of months but it started not to recoiled after that, as time went on it would not recoil at all and I would have to push it carefully back in and it still would hang out about 2 inches. I will go back to the sprayer separate from the faucet, with just a swivel head on it also had trouble with faucet handles loosening, and yes I had these professionally installed