Our shipment arrived in about 5 days without any hitches.

While the assembly was complicated, if you followed the directions carefully, paying close attention to detail, the frame went together perfectly.  All of the parts were marked and color coded.  It helped to have an extra set of hands to hold the pieces while the other person tightened the screws.

There was a little confusion on the color of the mattress.  The information said that it was navy yet the photo shows it as a black stripe and cording.  It is in fact a bold black stripe with a very thin teal stripe on either side of the black.  Since we are painting the walls teal, this will be perfect.

We put the futon on the sunporch of our lake cottage.  When needed, this will give us a third bedroom at night and a lovely place to sit and look at the lake during the day.  YEH!