I absolutely love this Cuisinart 12 cup coffeemaker and hot water system! Being an avid coffee and tea drinker, this is the perfect setup for me. It's great because there is a separate reservoir for each purpose, the coffee and the hot water...so I'm not depleting from one while I'm using the other. Another amazing feature is the charcoal filters in each reservoir, not only do I know that my coffee and tea is going to taste purer but the machine itself is going to last longer with the filters in place! There is a copper coffee filter if you prefer to use that or you can use cone filters, which the coffeemaker comes with, if you prefer. The settings and presets are convenient and easy to use.  There's even a setting for controlling the carafe temperature.  My coffee came out perfect, just the way I like it! And it's never been easier to make a cup of tea! It felt like I was in a Cafe. I never knew what I was missing!