I ordered model GTE16GTNRWW ( and paid for), but after 7 weeks,  this model was dropped off.  The only difference is, glass shelves versus wired shelves.  So now, items tend to fall over, and due to it being short but deep, hard for elderly people to reach in. The geniuses at Bill Smith Appliances, said the correct model is on order.  Not holding my breath until arrival.  Will most likely replace this with a bigger one.  Kind of noisy as well.