Received 3 weeks sooner than expected. Very happy with fabric, color, and ease to assemble (with 2 adults). Firm, but comfortable. Purchased for my Dad (5’8”, 315 lbs.) and happy to see reclinerlift functions worked smoothly. Massage is a relaxing vibrate feature - not a deep tissue massage (not a factor in purchase decision so not really disappointed with that). So far so good, but just hoping frame and function will hold up under wear and tear of normal use. If it lasts for 2 years will consider it a steal for the price point - so hard to find a budget power recliner with such a high weight capacity as needed.