My bed arrived on time, in less than a week. It came in three separate boxes. FedEx also provided me with excellent service and brought my boxes, not only upstairs to my door but, also brought them inside my house. The smallest of the three boxes is where I found all the tools and instructions needed for assembly. There are a lot of pieces but the instructions are very clear  easy to understand. Tip a power drill will make things go much faster. Every single piece of wood was properly labeled also. 
It took our hired assembly pro (Handy.com) about 3 hours to put together by himself. No missing pieces, no damage anywhere, after fully assembling the bed, no pieces where left unused. 
I purchased the Alwyn 8” Plush Memory Foam Mattresses for these beds and they are PERFECT!!  So comfortable! I’m a happy customer )