#1. recieved the wrong color.  #2. the most uncomfortable chair I have ever sat in.  the seat is hard and lumpy, the arms are so shallow its like sitting in an armless chair, the massager is almost non existant even on high intensity you only feel an occasional tickle, the recline lift is so loud , when in lift mode it tilts slightly to the right , and it is on wheels so it slides back every time you sit...to return must be in original packaging(impossible) and I have to pay shipping(I would not pay to ship this thing anywhere)