I love the organizer itself, but when it was delivered it was damaged. So I called customer service and they were great. They sent me out a new one right away.  The box is just as damaged and we had it delivered to a UPS store for pick-up.  I have not opened the box yet to see if there are any damages.  The only thing I would change is who they use for their delivery service.  The damages were not on Wayfair, they were on the delivery itself.  I can only hope the boxes didn't leave the warehouse the way I received them.   

The toy organizer, lots of pieces but easy assembly.  The directions are very clear and step by step.  It is perfect for what I needed.