I rarely buy anything on line because you do not know exactly what you are getting, but I was desperate to find a warm house for a stray cat. I really like the style of the house, the insulated walls, the windows for the cat to look out, and the quality of the flap doors; however, the flap doors do not always close completely, there are gaps around the window/door, which lets in the cold air, there is a large crack in a piece of the wood trim, the hanger/screw on the ramp is crooked and doesn't fit correctly, and the floor of the condo is very poor quality. The floor is a thin piece of wood that doesn't reach from wall to wall, therefore, leaving gaps, again, for cold winter air to come into the condo. I give the design of the condo a ten, but the quality a five because we have had to make any adjustments and repairs.