The item arrived with a large dent and a broken off leg. I spoke to customer service and the man said that the leg was not available to order. He offered me $75 credit and to schedule a FedEx pickup. We got disconnected. When I called 2nd time, I spoke to a woman who offered to order a replacement leg. Later the same day, I decided that because of such large damage, I should return the machine. The 3rd person I spoke to told me that this was not possible, since I already received a $75 discount, and "the system" and the "algorithm" will not allow it. She also mentioned that this item was discontinued. The first two agents never informed me that this discount precluded the return, or that the item was discontinued. Now I am very disappointed, and stuck with a very expensive lemon. BUYER BE WARE!!!