Wayfair customer service great. Shipping not so good. All boxes arrived damaged. The first set wayfair sent replacements as the product was damaged in the box and the second set there was no damage. It could be the manufacturer's shipping to wayfair or wayfair's choice of carrier shipping to me, but it must be costing someone money so I would hope Wayfair communicates to either one that it is not good business practice.

As far as the products. We all love them. It really adds  the ambiance of our home.