It’s as if they sent me an item that had been returned already. The bottom of the futon has a huge rip! Also, the left side of the arm rest won’t slide into place because the metal wasn’t screwed on straight! Also, the threading is already coming undone on the front and we haven’t even finished putting it together! I want to cry. This was such a terrible experience trying to put together. This smells funny like an old garage, not a new piece of furniture!