Product:  5 Stars!  Stunning and Comfy!!  I love it   I have waited a long time for this couch.  

Service:   1 Star!  Delivery team from OKC...they were horrible.  A Wayfair...the wait for it to be shipped... way to long!!! 
Ordered on 11/30/2016 /  Delivered 1/3/2017.  Thats way too long.

Update:  I've had this couch since 2017 and it is still absolutely perfect.  People sleep on it, lounge on it, and dogs all over it.  It has weathered all the storms and the upholstery does come off and washes in Cold water very well  (tumble Dry Low/Air).  Was worth every penny and more.  It is now being sold to my bestie for her new house and it will have a long life there as well.