Fast delivery,  full featured for a good price. Ridiculous wire attachment instructions. Wayfair costomer service helped via email. The back of the chair is to short. I'm 5'11 and it is 5 inchs to short. It still is adequate but would be better for shorter individuals. My foot and ankle hang over the chaise when reclined. Does not recline far enough to lay flat. It does appear to be built well. It is made in Vietnam. The seat cushion is firm but comfortable.  Material is soft, nice to touch.  The heat is in the lumbar section only. The massage is only vibration and is quite weak even on high setting. The chair looks masculine and expensive.  Unknown longevity.