This is a firm seated couch. It takes a little getting used to but we do like it. That being said, if we had tried it out in a furniture shop, we would not have purchased it, but for the price it is a good purchase. We also paid to have it put together and the guy was great. It took him about 30 mins, if we had done it, we would have taken longer, so that was worth the purchase as well. The couch looks nice and is easy to move around.