A very compact dehumidifier when we purchased it. It lasted less than 6 months and then stopped absorbing water into the reservoir. Contacted Wayfair about the issue. They resolved it asap and mailed a new one out. Would not recommend this if you are looking for something stronger. We wanted a small one for our bathroom, but it's just way too much moisture if you use the bathroom for showering daily. As far as warranty and customer service, would not hesitate to buy from Wayfair. They have superb customer service!