I had a Bosch Dishwasher for almost 17 years and I loved it.  Never had to have it repaired.  So when it did breakdown, we ordered another Bosch.  I have not been to impressed with this one though.  The wash cycles are over an hour LONGER than those on the old Bosch.  Also I can't even get tips on how to load it without scanning something and printing it out myself.  I am TOO OLD for this technology.  Give us senior citizens a break - we did not grow up using technology.  I really with I'd have forked out the money and just replaced by old one.  I hope I never have to BUY another appliance in my life.  I am disappointed and we had such a hard time ordering this to begin with.