After ordering this bed I received constant updates from Wayfair as to the delivery status and when my product would arrive.  It arrived as promised, and although I didn't pay for any extra delivery services, the piece was taken off the truck and put into my garage.  The bed was very well packed and assembly was easy.  The bed is great quality, the merlot finish is just what I expected, and my daughter loves the bed.  Very pleased with the service from Wayfair and have already ordered other items because we were so pleased with this experience.

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