First delivery was a mattress topper, but not the same as the item I'd ordered. Wayfair quickly replaced it and took the wrong one away free of charge. However, the second one wasn't the same either! Decided to keep it as it seemed very similar, but would prefer to have been informed if original item had sold out, or whether there was a price difference. My daughter is now back from uni and is using it - have to say she loves it.