We like our two lamps very much. The finish was shinier than we anticipated, but still like them. We received our 2 lamps on 2 different days. Called when we received only one and the representative was very helpful and let me know when the second lamp was to arrive. Also, the first lamp was missing the harp, and finial. I called, they sent the missing pieces immediately (got them within three days). Both lamps were packaged well.