I have elsewhere written a review of the August Smart Keypad...my experience with that product is comparable to my experience with this one. My original August Smart Lock has been nearly bulletproof - the app works well, the controlled access system is phenomenal, and it gives me tremendous peace of mind to have at my home. Unfortunately, wi-fi connectivity was not included in that device, and instead was relegated to this entirely frustrating and ineffective device. The Connect bridge almost never works properly; even when within three feet and unobstructed line of sight of BOTH the lock AND my WiFi router. Fortunately, I've been able to replace my original Smart Lock with the new Wi-Fi smart lock, with which I have had ZERO trouble.

If you intend to use your lock while away from home, DO NOT purchase this Connect bridge. I cannot emphasize enough how little I am willing to depend on this device.