I was honestly disappointed because they sent me the wrong size photo after waiting a month for the photo, and then on top of that, the print does not appear to be a canvas print at all, especially since it's covered by a plastic covering which was not mentioned in the description. 

The black frame is also a shiny plastic. The description said canvas and wood and nothing about plastic so I found it a bit deceiving and frustrating. I would take off the back of the frame but it's glued paper.

I'm so disappointed overall because I love the print itself. And on top of it, whenever I call to talk about my concerns, I'm on hold forever so I have to just hang up.