I was a little worried when it arrived. The box was pretty beat up, but all was fine when opened. Only two negatives. It’s Very firm and hope it will “break in” over time. Second, when the sleeping section is pulled out the entire unit wants to move with it. Someone must hold the seating area to enable the bed to be extended. The color is nice and seems to be built well. I did buy the extended warranty, just in case. As it will be used mostly as a small sofa and only occasionally as a guest bed I think it will serve our purpose.