Ok so not Wayfair’s fault but my sofa was delivered to the wrong house. I did have to retrieve it myself since fed ex was not helpful beyond making a report. 
That being said, the sofa is Very Pretty, and Soft. Well packaged and easy to put together. 
It was missing 2 pieces of hardware and after weeks of confusion the sofa is complete!
I would definitely suggest to send a picture of any missing hardware pieces (if there are any) to customer service so they can confirm exactly what you need. Customer service was very helpful and stayed in contact.