I ordered two of these vanity lights in satin nickel for my master bathroom remodel. The lights arrived very quickly but my bathroom was not ready for the lights to be installed for about 4 weeks. When it came time for the install it was discovered that one of the shades was broken. I sent an email regarding the broken shade and that same day, I received a reply email stating that a new shade would be sent. That's great service!! The new shade arrived in just a few days. I love these lights in my bathroom. I highly recommend these lights and appreciate the great service from Wayfair.