I SUBMITTED A WARRANTY CLAIM FOR MY KITCHEN FAUCET  THAT WAS ABOUT 11 YEARS OLD. WHEN I CALLED PFISTER, THEY TOOK CARE OF MY CLAIM RIGHT AWAY ,NO RUNNING AROUND LIKE OTHER PLACES. MY WIFE IS SO HAPPY  NOW THAT I INSTALLED  THE REPLACEMENT FAUCET, NO MORE LEAKS. I WILL CONTINUE TO PURCHASE FAUCET  IN THE FUTURE  FROM PFISTER. AS A MATTER A FACT  I WILL BE PURCHASING  A SHOWER VALVE FOR MY KIDS BATHROOM THAT I PLAN TO REMODEL THIS YEAR.THANKS FOR EXCELLENT CUSTOMER SERVICE!