Ordered for a Parade home for staging. I was shipped the wrong color (ordered wheat tweed, received a velvet olive green) 
Eventually… it was resolved but it was a giant inconvenience and a costly one. Wayfair did send me the correct one and had the mistake sofa picked up by their moving company but to get this fully resolved I felt like I kept contacting them along with other orders that were damaged or missing parts. Overall, the sofa is great and worked beautifully for the job. The service just isnt what it used to be.