I just received this item yesterday and assembled it immediately. I was impressed by how it was nicely packaged. It was obvious how to assemble it. I didn’t find any instructions until I was almost done (saw them at the bottom of the box). I did this all by myself (I’m a small guy). After assembly, I sat on the couch, which is nice and firm. I can put my feet up on the Chaise portion or the Ottoman and comfortably sit in a slightly reclined position. The initial quality of this couch seems high. I’m pleased with the straightforward assembly and firm feel of the cushions. Looking forward to using the fold-down cupholders!