It's supposed to come in 3 shipments. We got the first box very quickly, but it has been almost a month since they said they shipped our packages, but the fedex tracking still states that they haven’t received the packages. We’ve reached out to customer service and they told us they shipped the items but the website just says a label was created. Customer service said they lost the packages and asked us to not ask for a replacement. We have no confidence that the rest of the couch is going to show up.