Fast delivery, easy set up...A little firm for my taste, still not sure if I’m going to keep it or not, but it Stays so cool at night! I’m a hot sleeper and this bed keeps me cool at night even with the mattress cover applied and the sheets. The pillows are the same way, but they are very slippery! It’s a great investment and I’m not sure why it wants me to mention hands, but it’s a great mix!