The worst experience. It is unnaceptable that the service specialist responds that I need to way even 14 days to fully expand and if not, call for assistance. The manufacturer is clear on how long the mattres should be ready: 48hours. I bought other mattres two years ago and within hours it was fully inflated. The worst part is that I have to wait for a third party carrier to schedule an appointment within 1-3 business days to pickup/return the product and after that I will be refunded within 3-5 business days. I wasted my time on Wayfair with the gift for my daugher's birthday wit this substandard mattress.  I am also very disappointed with the service and quality at Wayfair this time.