It was hard to get the first step to line up. We read that others had  advised to not tighten the screws at first. The process could be clearer with some written instructions to go with the steps;. for example the picture in step one should also say that the top screw will look like it is hardly in but will come together later when the whole chair is assembled and when you go back and tighten all the screws. Chairs are beautiful look high end!