We got our set and after assembly it looked just like the pictures. We were disappointed in the cushions. They are not full they are filled very lightly causing us to sit way back almost as in a recliner without the leg support. The sofa cushions were somewhat better than the chairs. 

Our product was delivered by FedEx.  The boxes were both damages.  The sofa box was more damaged than the chairs. We were concerned about damage to the product so we took pictures of all the damage to the boxes before we opened them.  There was no damage and we were surprised as it really looked by the boxes that there certainly would be some.