The reason this item is getting three stars is simple... One star removed since the product description clearly states this product does not have a zipper.  One star removed for the FAQ when asked if the chair has a zipper on the back Annmarie from Wayfair on May 5, 2016 stated it does not.  The chairs DO have a zipper one the back of the chair, it goes from the base of the bottom to about 3-4 inches from the top.  Chairs still look good, but I feel like I was lied to... Otherwise they are a fine buy for the price.