i LOVE my coffee table! I was hesitant of purchasing such a large item online, but the reviews with pictures made me go for it.  The table is LARGE. It's not for comfort so much as looks.  I think over time the "firmness" will decrease.  I was even asked "is it chanel", looks alot more expensive than it was!  Thanks Wayfair!   Shipping was fairly fast.  Wayfair kept me in the loop the whole time.  (I signed up for text alerts for my order)  -I signed up for 'MyWay" and had the table delivered and put together by professionals.  (with doing so i even saved per item i ordered) WORTH EVERY CENT! -Waiting on my Gowans Sectional to complete the room!