Ordering was easy. They didn't have the original color we wanted in stock at the time, so we ordered 3 black/brown ones instead. We needed fans that didn't hang down too low due to having 8 foot ceilings. They arrived quickly and only took 20 minutes per fan to install from taking them out of the the box to having them totally installed in the ceiling. Now that they are up, I am extremely happy with the brown/black color! Each fan automatically programs to it's own remote, so even though they are close to each other the individual remotes won't affect the other fans. You can't hear the fan when it is on. I will be ordering 2 more for 2 bedrooms!