This was my first order and I have to say it was a dream!  The item is a bit heavy in the box but was packaged really well to ensure there were no dings or issues during transit.  The instructions state 40-45 minutes to assemble, and they are right. Its not difficult but there are a lot of pieces that need to be put together so make sure you start when you have the appropriate amount of time.  The finished product looks exactly like the image shown and its fantastic! I am thrilled with this bookcase and the service provided by Joss & Main.