This is for our guest bedroom and we needed it within a specific time frame for our guests. The first shipment arrived with the head board damaged. The company promptly sent us a replacement at no cost. We were worried about delivery date since we needed it urgently. But thankfully, the bed arrived within a few days of requesting a replacement. Hassle-free and fast delivery. The replacement had no issues, no chips and no defect. Since this is for our guest bedroom, we were not expecting much for the price but it turned out to be decent quality and we are overall happy with our purchase.