I ordered for this bed and it came in pieces which is understandable as some parts come from the USA and others from Canada. 

My biggest problem is that the picture of the bed and what I got are totally too different items. It is too low and the wood on the sides is much less in diameter than the picture shows. Furthermore, the headboard is NOT EROGONOMIC as advertised. My headboard is not able to slide up and down. To say that am disappointed is an understatement. If I had a way, I would throw it away right now.