I purchased two of these bookcases and they arrived yesterday, 1 day early.  They were packaged well, nothing broken, no scratches, in perfect condition.  As a matter of fact, it took us longer to unpack them than to assemble them!  My husband and I, working together, took about 15 minutes to assemble each.  No problems at all, the instructions are clear and no missing pieces.  We really like them, they're sturdy and very attractive.  We purchased them to put in my den in our vacation home and they are perfect.  They are sitting on a carpet and still seem secure, but my husband is adding an L-bracket to the top to make sure they stay where they're supposed to.  I highly recommend these bookcases, they look just like the picture on line.