Took a long time to arrive. Got it after more than a month after I purchased it. I had to call up twice for information about my bed, but they were always friendly and tried to track it down. I didnt want to give up on the bed, as I spent a lot of time researching the material and I knew that it  would be the best bed for me. At the end, I got 2 beds, about one week apart. Loved the bed. It,s stable and easy to assemble. My husband and I got it together very fast. Looks good too. It was worth waiting.