Cheap chair first one I received was solid and looked great but had areas where the stitching was coming away so I asked for a replacement which was sent out in 24 hours this one had several issues the back was loose when put together and wobbled, on side slotted down further than the other side and you could see the black velcro under the bottom cushion, I arranged for a replacement and again recieved in 24 hours, this one is somewhat better you can still slightly see the black velcro but not as bad as the last one and the back is slightly loose and creaks as you rest against the back I have no doubt wayfair would replace quickly if I asked however I don't think the manufacturer carries out the checks they claim to, to meet quality control unfortunately.