love the product - not ecstatic about the service … 

took a month to get the dresser because they never said it was out of stock on the website. Did not even mark it was out of stock, or let me know until I CALLED THEM two weeks after I purchased... gave me money  off (only after I complained) and said they would upgrade delivery to white-glove service. Did NOT receive white-glove service when it was delivered. 
I LOVE the dresser so I'm not even going to bother to continue arguing with customer service.