I ordered this chair on an open box sell. I like the chair. It is comfortable. My only disappointment is with the placement of the swivel mechanism under the chair. It does show under the front of the chair more than I expected. I have even wondered if the swivel was improperly placed under the chair as the back of the chair tends to lean forward which makes the front of the chair dip down a little. Luckily, the ottoman I bought helps to camouflage these issues.