I would’ve given this less stars due to the chair arriving with a damaged box and missing hardware, and when I told Wayfair about it they initially told me that additional hardware packs were no longer available. However! Wayfair decided to send me a whole new fricken chair! For free! And didn’t even ask to have the old one back! With all the needed hardware this is a pretty adorable chair. My wife loves the look of it at her makeup station and the comfort every morning when she puts on her face for day. Wonderful service, I must say :)