The assembly was a breeze as we just had the mattresses and bases delivered to our garage because we are doing some renovations to our home. Our product was on back order for a short time. However the customer service was prompt and easy to reach. Our bed is awesome!!! The adjusting base is a must. The split king is also because my wife can be in a different position and it has no affect on my side. Hats off to the whole crew at Tempur-Pedic!