Shipping was super quick! I ordered this for my basement student apartment and it fits and looks great. The set-up instructions were nice and clear. It took my mom and I about 2 1/2 hours to put together, as there were 2 semi-faulty screws (still worked) and we did not have any tools other than the ones they sent with the futon (only needed a screw driver). Once it was set up it looked great and just like it does in the photo on the website. Very happy with this product and would definitely recommend!!!! :D