Even though it was a new item, I didn't expect it to have a high output and cool the room like I wanted.  The day I installed it, the outside temperature was 101 so I figured it would have a hard time.  But after getting it fully installed came the surprise.  The bedroom which is a 14X22 ft room was very hot and humid but after 20 minutes, it was so cold, I had to turn it down.  And it's amazingly quiet.  And I simply love the fact that you can feel the air blowing across the room.  Something missing from the other units I've purchased.  I haven't been able to set the temperature lower than 75' because I'll be too cold.