The bed is very nice, and will be a perfect fit for my granddaughter when she comes to visit.  However, the packing (padding) was minimal, and the two hardware bags were open with screws, washers, and wrenches strewn throughout.  We ended up finding all the pieces by rummaging through the foam inserts.  Worse, there is a slice in the backrest about an inch long.  No way to cover this up.  I am about to contact Wayfair to see how they handle this.  The packages (three of them) were left at the door to my apartment, and were in pretty bad shape.  So the cut may not be Wayfair's fault, but it certainly isn't mine.