A straightforward, easy-to-use, sleek machine that doesn't lack in performance. Within seconds of hitting the brew button (literally seconds), it begins to brew and produces a steaming hot beverage. I have previously owned and used an older Keurig 2.0 model and prefer the K-Express for its compact size, similar customization abilities, and lightening-speed brew time. While this isn't going to give you a nuanced, gourmet brew, it is the perfect appliance for those who want the convenience of a K-cup brewer without sacrificing on decent quality and countertop space. A special nod for being easy to clean and generally a drip/splash free experience.