Bought in Nov 22. Had a couple kinks at first. It would not try the full cycle if we put it on for 60 minutes it would stop after 10:00 and we'd have to go down and reset it that has seemed to resolve itself. One thing I will tell anyone who's thinking of buying Samsung's "smart" washer and dryer, you can indeed use your phone to control the washer and dryer however one caveat that is not in the description is you have to physically touch smart control on the washer or dryer in order to enable the features on your phone so there's really no point in using the features on your phone You might as well go down to the dryer or washer and use those controls since you still have to in order to control it on your phone