I received this chair yesterday. The chair is comfortable to sit on...... However buyers should be aware of the following points:

1) The heat function does not work at all (on mines) at least. Even though the light comes on the remote it definitely doesn't work - I have tried on all 3 settings - rather disappointing.

2) The massage intensity is so weak that you actually barely feel anything but only hear the sound of the mechanism working hence not much of a massage!

3) The material on the arms looks really cheap and stitching quality is terrible. How long will it last? I don't know but I cant imagine the stitching is going to hold even for a couple of months.

Otherwise its a comfortable enough chair to sit on, just a shame heating and massage features are non existent (the reason I decided to buy the chair in the first place!). I definitely would not recommend to buy though. I am going to be looking for a refund/exchange.