We have had this washing machine four 5 days and I gave no complaints. I read reviews that mentioned the machine was noisy, but I have not found that to be true. I read reviews that said the water level was too low, but I found that I put my normal load on the “towels” setting and customized the temperature to cold, the spin cycle to medium, the soil level to medium and selected “Deep Fill”.  I then held the “My Cycle” for 3 second, saving this as my preferred wash cycle.