The machine cleaned well however with all the 5 star ratings I really expected to be able to rate it that way as well. Drying time was super fast. When packing the cleaning machine, the company neglected to put the small bottle of cleaning solution in the box. Wayfair would not help with this. As the company I gave my payment to, it would have been nice if they made good on the over site. I was referred to Bissell instead.Bissell promised to make good on the missing item.