So easy to use. Plugged it, didn't read instructions, plopped layers of ham, cheese and tomato on rye on the rack and hit 10 mins on a low 300 setting for 10 mins. Pulled out the best crispy toasted melty cheese sandwich ever. Beats toasting and grilling in a greasy fry pan. Just remember, the wire rack handles are hot and a little cumbersome to grasp and lift up and out from the main basket.