I would gladly trade this in for my 15 year old dishwasher.   The detergent dispenser does not work at all.   Numerous times I have opened the door after the full wash cycle to find 90 % of the detergent still in the tray and/or dripping down the door.  If there is anything in the silverware tray near the soap dispenser door, it will cause problems.   Poor design!!!  The placement of the silverware trays takes away from how large plates can be placed.   The prongs do not do a good job of holding up the plates and dishes properly.  They fall onto each other.  I would assume this is normal but based on my old dishwasher, I had NONE of these issues.   Would NOT recommend!!