This is our third InSinkErator in 20 years. Once you've had instant hot water so easily available, you can't live without one. Our first one lasted many years before it needed replacing. The replacement didn't last as long and was replaced under warrantee. It needed replacing when the heating element quite functioning. I was disappointed to see that the new InSinkErator's warrantee length has been reduced to only a year, but the item is still worth purchasing. Use it every day and love it.