Love this oven.  There was a slight problem with the oven when I received it, Wayfair customer service was excellent and above and beyond my expectations to fix the problem.  I am a first time buyer at Wayfair and I will be a Wayfair customer forever, they are the best!  This oven is of great quality, heavy and well made, best countertop oven there is.  It cooks perfectly and looks great on my counter, love the light inside.  Glad I bought this one and not one of the cheaper brand ovens.