This unit replaced a 8 year old Maytag dishwasher that I regretted buying almost as soon as I got it.  It warped plastic, made clear glasses foggy, just awful.  So I decided to buy the best I could find and everyone said Bosch.  Love it.  The built in water softener (omg what a improvement), wifi connectivity, the ability to have plastics anywhere in the unit without fear of melting them.  The list just goes on and on.   Everything comes out crystal clear and spotless.   The 3rd row at the top for rentals and serving pieces means so much more free space below.  As a result?  We don't need to run it every day, which is better for the unit, the environment, and my electric bill.  It's pricey and I bought the extended warranty (the Maytag machine was torture so I got PMSD Post Maytag Stress Disorde). But if as our friends says it never breaks I am happy.   Buy it, you won't regret it.