Honestly I do love this chair. Going to school and working at home means nearlyn16 hours a day in a chair. My previous chair hurt my back and I don't even realize the time spent in this chair because it is so comfortable.

Now the one dissapointment which drives me nuts is everything I read and the videos I watched showed the lumbar pillow with straps. Well every time you get out of the chair without the straps it falls down and I have to constantly move it and out it back in place. The chair needs the straps and that is the one thing that prevents me from giving it full 5 stars. I was expecting the straps and now I find myself irritated and feel it is not worth having if I have to constantly be moving it or I am sitting on it because I forget. Really annoying. Other than that it is comy and I can spend the day in the chair without pain.