I received my Keurig and opened it right away, it’s easy to use, makes hot coffee in seconds. Also it comes with a milk frother which is great. The machine is quieter than my Keurig Express Essentials and the coffee is ready in a shorter time. It comes with 3 size cup 8, 10, and 12 oz and it has an iced coffee feature as well. Overall amazing product I’m in love with my Keurig, I will definitely buy one in the future in case this one breaks even though my old one has lasted me 5 years and it’s still going strong with everyday use but that one I’m giving to my husband to use at work, because this model is an upgrade from the one I had. Definitely recommended!