Overall this product makes the best latte, it tastes just like Starbuck's lattes made at home. Some of the cons of this product is for one thing, the milk frother is hard to connect to the machine. And another thing is that the frother doesn't always shut off automatically when it is supposed to.  So sometimes it makes too much froth. Plus it is a little loud when using the frother. Other than those things, it is a great machine. Would recommend to others. [This review was collected as part of a promotion.]