I like this product, but it could be a little better. The other reviewers are completely right -- the circles that hold the cupcakes need to be bigger. You should correct this issue and send us all new inserts. I also think that an "expander" would be great ... something to heighten the lid so that you could transport, say, a taller cupcake or cake. So add on another layer but without the bottom in it. Just my two cents.