Arrived in a timely manner, and was easy to set up. I did not realize that it's almost flat across the bottom with a tiny ledge to differentiate the bottom from the seats, but it is still really nice to not have definitive seating. It takes a while for it to heat than a more powerful hot tub (especially during cooler weather, ie, I have to plan ahead by turning it to 104°F from 100°F the morning of the evenings we want to use it); however, it is still a nice hot tub for the price you are paying. I would buy it again, even if I knew what I learned now.