The fireplace itself is made well and sturdy. Its looks great in our master bedroom and we've received tons of compliments on it. The only complaint(s) are it is a little noisy while using the heating option due to the blower running to force the warm air out. The same goes for when you are just using the faux fire scroll. You also can't control the beep volume on the adjusting controls which is annoying. You get used to it but it's something worth mentioning to interested buyers.