We received our package a couple of days early and were ecstatic that it arrived so quickly. However when we opened the package we discovered it was a dining table and four chair set. We called Wayfair and they promptly reordered the bunk bed. However, the delivery of the replacement bunk bed was scheduled for 4 weeks out, but the original "bunk bed" order got to us in 2 weeks. I asked if they could expedite the replacement and they said that due to it being furniture it had to go "freight". Well the NEXT day UPS showed up to pick up the dining set! If UPS could come the next day to pick furniture up, why couldn't they send the bunk beds to me by UPS??? Not very good customer service.  

On a positive note the furniture we have ordered and received is of good quality and we will probably continue to order from them. Just not happy with the extended wait on something that was their error.