It took 3 tries, but we finally took delivery of a unit without damage. It's a big upgrade from what we have. Minor gripes and design flaws:
- The double door misalignment, which has come up often in reviews, definitely holds true. It varies in severity from unit to unit, but it's there. First two were really finnicky in opening what you intended (ie. wanted to open the full door, but only the small one opened regardless of the handle). Lifting up as you open seems to mitigate it, but it's a definite design flaw.
- The removable water pitcher is sensitive to how it is seated, resulting in it not auto-filling occasionally. Not a huge deal and overall pleased with the feature.
- Handles of the soft close drawers are bottom mounted- quirky and takes a bit of getting used to
- We found ourselves missing a deli drawer- you could easily convert one of the fruit / veggie drawers for this, or use the bottom right quadrant on fridge mode to accommodate.