The process of being your own batista isn't so bad. You first decide if you want single or double shot. Fill the filter with espresso ground, tamper it, attach to icon on the machine, place cup over the porta-filter, and press brew once for a single and twice for a double. That is it. You have a delicious cup of espresso. I use the lattes component the most. It is basically the same but with the latter button. You can also make cappacinno at home with the same process. Everything tastes delicious and the milk has the right amount of froth. This definitely has saved me money as I go out less to buy speciality coffee. I recommend it! I have a Mr. Coffee for decades.