We ordered this as a Christmas gift for our kids. It arrived before Christmas and was left in the box until after the holiday, when we were able to put it together. Upon unboxingassembly, we realized it arrived damaged, but because it was outside the 30 day delivery window, Wayfair shut down any communication regarding a replacement drawer andor step. Unfortunately, the stairs and drawers are pretty much the last things you assemble, so we had basically the whole bed put together before we found out there was a damaged piece. Furthermore, the slats are described as metal, but all slats we received were wood. Not impressed with the marketing of this or the handling of the damage. The bed itself is fine, not great, as it has some defects on the finish, but be sure to assemble it right away if you decide to order, and be ready for quality issues.