After reading so many reviews that said these glasses arrived broken, I was so nervous about ordering them. I tried to find other glasses I liked as much but couldn't, so I went ahead and ordered them, figuring some would be broken and I would have to work it out with customer service. When the box arrived, I was shocked at how well packaged it was! Wayfair must have taken the complaints seriously and changed how this item was shipped. The original box with the glasses was placed in a bigger box that was full of bubble wrap. Not a single glass was broken! They are so cute, and feel nice and heavy. Would highly recommend.