Bought this freezer a few months back and and I have to say I was really satisfied until it was time to defrost.
I Started the defrost process today and I did everything according to the user manual:
-put the dial to 0
-remove everything
-Unplug
-Leave the door open

When I came by for my regular checking to make sure everything was great, I come to find out the the so called dripping tray isn,t collecting water at all. Water was leaking everywhere except in the dripping tray and I had a pool on the floor. So I had to spend a whole hour with the freezer with some towels to soak up every drop of water that was dripping because none of it was doing in the right place. 

Pretty bad design in my opinion. But, if you like sitting beside your appliances twice a year, feel free to buy!