When this piece arrived every corner of the box was damaged.  Then, when my husband was putting it together he noticed several damaged parts.  As he was assembling it, he was very frustrated being parts were breaking and he said it was very cheaply made.  I did contact costumer service and they issued me an additional discount, thankful for that.  However, wish it was more of a refund and allowed me to have free assembly.  With all that being said, the TV Stand was put together and even though there was damage it looks nice in my Craft Room.