UPDATE 4/17/19: The Caribbean blue color is as shown. It's firm, which I like as it supports my back. However, it is too deep for me, so my feet don't touch the floor. My friends rate it a 5 for comfort, and the feet are really, really cheap. I'd pay a bit more for decent feet. I have two love seats and neither is a 10 for comfort. I'd like to sell both and get one perfect love seat.