I’ve been attempting to contact Wayfair for over 3 weeks now but you sit on hold for over an hour and then have life to get to so you hang up. You email because they give that option but they will never email you back. 

Received this product and I sat on ordering it due to some of the reviews. Loved the look, and the price, but hesitant. Took a shot in the dark and ordered it. Unfortunately the bottom board is warped and we figured that out probably 20 minutes into assembly. We still had a ways to go. Knowing it was going to be a main focal piece in our living room, we decided to stop assembly and contact Wayfair. In order to return because their product is defective they want to charge you nearly 50 to ship it back. Waiting to hear what else they can do and if we spend the 50 or try to make do with it and hope it’s only noticeable to us and not everyone else that walks into our door.