My boyfriend proposed the idea of installing a hot water dispenser during our recent kitchen remodel. I was wary of having an extra hole drilled into the new countertops. I'm so glad I did. I love walking over to the sink, holding down the button, and having an immediate cup of tea. It makes getting out the door in the morning so easy. I never want to go back to the old-fashioned way of heating water on the stove. :-)