Unfortunately, multiple of the mugs we ordered from Wayfair seem to be “seconds” quality. They have issues with imperfect glaze, dents or chips in the pottery prior to glazing (meaning the imperfections are sealed under the glaze and not chipped in shipping), or rough patches under the glaze. If items of this low quality are going to be sold, they should be noted as imperfect or seconds and not sold as true first quality Fiestaware.