We ordered this chair for our nursery and it arrived promptly and very well packaged. The chair snaps together in 2 pieces...it couldn't be easier, but it is heavy/sturdy! Sadly, there were defects in the material -- there was a 4 on one side, a 19 on the other side and a straight line down the front of one of the arm rests. We decided to snap some photos and call Wayfair and ask to have the chair replaced. My husband spoke with a woman who was VERY kind and understanding. She FULLY refunded the cost of the chair. Knowing that this chair is going to be used for a messy infant, we kept the chair and are very pleased. Wayfair corrected the error and I couldn't ask for more! It is *super cute* and comfy!