I am really impressed with the features included with this microwave. It does everything your typical microwave does BUT it also has a convection oven feature! My kids can never agree on the same thing for lunch. With the convection oven feature, I don’t have to heat up my entire oven just to heat up 16 pizza rolls! Using the typical microwave leaves them soggy but when using the convection oven option, they were nice and crisp. The only negative to the convection option was that I found it to be a little louder than a typical range when using the convection option. The rest of the features have worked really well. The melt/soften feature softened my cream cheese like a champ. [This review was collected as part of a promotion.]