Being a handicapp senior citizen,I live in a cottage next to my son's home and have all the comforts of home...except an ice maker.  I was dependent on my family to constantly bring me ice.   When this product arrived (in 2 days as promised) it took care of my ice needs.  I have recommended it to several people and will continue to do do.  It's ready when I am and has not let me down.  The ice is perfect, soft ice like I love.