I've never bought furniture online before. I have read all reviews several times. I was afraid to make this big purchase online because I like to see/ feel/touch the material first. I got white sectional. Leather is not very soft as I expected but I like it anyway. It looks very nice like on the picture. I'm very happy with my purchase. sectional was wrapped very good and it came quickly. 
I have my sectional only for few weeks, but I hope it will last long. I hope leather will not wear off quickly.