Cushions after 13 days still have not filled out but are wrinkled from the air compressed packaging.  Hardware was damaged and still have not received the replacement parts after 13 days. Lining underneath the sofa is cheap and was ripped.
Trying to decide whether to keep it or not.  Communication with Wayfair has been poor.  All communication is robotic chats.  Was supposed to get replacement hardware yesterday and still have not received the items and tracking it does not exist.