This is a very comfortable chair! I love it! It has great back support, and the material is so soft! Plus, the price was very reasonable for the quality. When it arrived, there was a small problem. The part that adjusts the height of the chair was missing a piece which prevented me from being able to change the height. I suspect it was a manufacturing error. When I called Wayfair, they immediately sent out a new part. I had it within days. Now the chair is perfect! Thank you Wayfair for the excellent customer service and great product.