I have had this sofa for less than a month and 2 springs have already popped out of place and  came off, it has also ripped the material on the bottom in doing so!! 
I use it like it’s meant to, i sit down and haven’t mistreated the seats in anyway hence messaging you with our disappointment. I have placed the springs back into place but this really defeats the object in something so new...

It appears that the cushions don’t seem to get there shape back either... with barely using the sofa the seats look very well sat in and dip which is a shame considering how much we spent on what looked like a great modern sofa!