It seems like you roll the dice now a days with this stuff, from desk, chairs, bed frames, ect its a huge gambol usually to know if you are getting something good. I was thoroughly impressed with this chair through and through. All the parts were sent, the holes were properly drilled and aligned, and my biggest surprise, its actually pretty dang well padded. Def try one of the chair variants that's your fancy from this brand, they did a good job. 6 stars Honestly in this world.