My first one arrived broken, but after a call to customer service, they quickly had a replacement in the mail. I am sure it will be a great addition to my new kitchen remodel.  I have been shopping wayfair for several years and thus was my first problem.  I just called sent a picture of damaged item and they said they would send me another. The broken item is now a two light pendent (instead of a three pendent) hanging next to my bed and reading chair. Thank You!