Just got this chair last week, so I haven’t had a ton of time to sit in it, hit so far it’s exactly what I wanted. The back comes all the up up my back, the back locks, and it looks just like the picture. The only thing I would say isn’t perfect about this chair is that is lacks a plush coushy back and seat. It’s not uncomfortable, but it is not a chair you will sink into. I typically sit in my home office with a huge blanket folded into a seat cushion leg blanket and that has solved the issue for me.