There's no doubt that this product looks and feels great. But the one sent to me was a shoddy workmanship most like at the assembly point. Before sending out my footstool, at least the packer should've checked that it's as it should be before packing and sending to me. When it arrived, my footstool legs were dirty. I had to clean two of the four legs thoroughly. As if wasn't enough, the hinges that allows my footstool to be raised up and down were skewed that when my footstool is folded back to it's normal position it's wouldn't fold properly. I'm still in the process of send it back for a another one. On the whole, I like the product but the one sent to me is not a good one.