I actually do really like this chair. It looks nice, is comfortable, easy to clean.. but! Ive had some trouble with the wheels, they dont slide the correct way so it drags as opposed to slide I have also contacted Wayfair who offered to send me replacement wheels as this seems to be the problem but it was no help! I even checked to see if my floor was uneven but it wasnt haha just faulty wheels I think but Wayfair was really helpful in that sense so I had to give a 3 stars

Update** Wayfair sent me replacement wheels and it still didnt fix the issue, but I contacted Wayfair and they issued a full refund. Great customer service along the whole way and I cannot fault them! Thank you Wayfair!