I ordered this fan as an open box item and was a bit nervous that I might not like it because of Wayfair's no refund policy regarding open box items. I could not have been more pleased with my purchase! The stained glass is beautiful and other than having some minor problem in getting the remote receiver positioned just right during installation, there were no other issues. The light bulbs have to be purchased separately as they're not included and due to the low wattage, the lighting is more for ambiance than for seeing. You won't be able to read well after dark by the amount of light emitted by the fan but I didn't expect to anyway. It is absolutely beautiful and I would gladly pay full price for it, which is $50 higher than I paid for open box. By the way, there was no evidence that the box had ever been opened at all. All parts were included and in perfect condition and the packing tape had not been cut. Instructions were well-written and easy to follow.