I chose this fixture for a transitional space that trends towards modern. Wanted something with classic lines but would still feel modern. The scale and finish are great in person and the client loves it. However, it arrived with two of the arms welded slightly crooked. There is no give in the metal so it could not be adjusted. Wayfair offered to replace, refund entirely, or offer a significant discount. After tweaking the placement of the fixture, the crooked arms were not visible when entering the room and would rarely be looked at from the other direction. The client decided to take the discount. It is beautiful in the space and he saved some money.  Wayfair customer service for the win.