I am very disappointed in how I have been treated by Wayfair.  Initially, I ordered four book cases in the color sand dollar.  When I tried to check out, the website told me that there were only 2 left and it could not process my order.  Therefore, I placed an order for three book cases in the color storm gray. Without informing me that the sand dollar book cases  inventory situation had changed, Wayfair sent me all seven book cases.  Customer service said that they would refund the storm gray book cases upon receiving them but would not refund the $83 shipping charge.  The customer service representative said that Wayfair would have informed me of the change through email but after I showed him that they did not, he insisted that Wayfair policy would not allow him to refund the shipping charges.  Therefore, I feel cheated by Wayfair for $83 for a mistake they made!