I like the overall dimensions and design of the bench. All of the parts were in the box and clearly labeled. I am pleasantly surprised that the bench will hold up to 275 pounds. The bottom piece that drops in is very flimsy, so the storage portion of the bench is just mediocre at best - can't store your gold bullion in it, but it will hold blankets. The Allen wrench in the package was very poor quality and rounded off after I had tightened only about 2/3 of the screws. Use your own Allen wrench. The pre-drilled holes for the supports on the lid were nowhere near where they needed to be. The bench looks pretty much just like the photo, and I do like it, but it doesn't perform exactly as I had expected.