The bed is rather easy to assemble and very secure. There is a bit of a gap under the headboard that things could slip through but I don't mind that at all because their customer service is amazing!
When I got the frame, there was a single piece that was broken. I contacted support through Wayfair and the company got back with me within 24 hours. They asked for clarification and by 48 hours, they told me they were going to send a replacement. And 6 days later, I got a whole new bed frame with functioning parts. I was just expecting a single replacement piece but they provided a whole new bed frame, free of charge with no need to send back the broken pieces. I am giving this 5 stars for the customer service alone.