Ordered this rug in the 16' runner size for a long hallway. Delivery was fast and easy. The rug came rolled and protected in plastic. When unrolled, the colors were true to the photos online. I like that the white lattice work is raised a bit from the rest of the rug. I think it's nice a soft, but you'll definitely need a no-slip pad underneath. Overall, I'm very happy with this rug and would recommend it to anyone!!