Rug and customer service were both disappointing.  When I received this rug I unrolled it partway, was happy with the base color and left it in the packaging for safe keeping while I finished painting my room.  Upon rolling it out I noticed it is very thin which I expected from other reviews.  Unfortunately the rug arrived damaged and unusable (the weave is snagged or cut across a large swath of the rug on two sides) and because it was 33 days from delivery Wayfair will not allow a refund or exchange, it was instead suggested that I try to sell it online (!). Definitely do not recommend this product- I was excited for a RiflePaperCo pattern but the pattern color is rather muted, rug is low quality, and obviously I am unhappy about wasting $350 on a rug I can't use.