I read all of the reviews for this chair before purchasing.  Several of the reviews said the chair was too firm, but was still great.  I purchased anyway and I am so glad I did.  The chair comes almost fully assembled (except for the feet) and looks so great in my condo.  It is firm, but not uncomfortably so.  It's actually really comfortable.  I have fell asleep in it several times.  If I had room, I would totally get another one of these.