So far so good. Mattress arrived in 8 days, ahead of schedule, and could track deleivery via xdp app. A lot cheaper than the manufacturers site, now over £1000 dearer. plus comes with a sleep trial. I took the rolled up mattress out of the box for easier carrying upstairs. Removed plastic and mattress slowly grew for next 6 hours or so. So far glad i went for the medium/soft mattress as is reasonably firmish.