The rug was fine. I question the service. Almost immediately after I ordered, I realized that the oval rug was coming my way. It was my mistake but caught early. I tried to communicate thru text and email. I couldn't find the telephone no. No reply. The oval rug came in a timely manner and fortunately it works out. I thought I was going to have to send it back. Frustrated with this service even though initially I made the mistake