I ordered 2 of these for my mom, along with 2 door canopies. My mom absolutely loves the window canopies. The door canopies were ripped by the wind after only a week or so. I sent in a complaint and they were going to replace ripped/broken pieces right away. My mom really wished we could send door canopies back because we figured the next wind would do same damage again. Well, we were actually refunded completely for the door canopies! Absolutely fabulous customer service!! Than you!