I love this chair. I bought it in the old rose colour  it is perfect it is a firm seat but that is what I needed  it is elegant - perfect in my living room.
As others have noted, the delivery guy was awful - a horrendous experience- very rude  left the box completely blocking my door, The box was too big to get in the front door so I requested he remove it  refused the delivery- he just drove off. I am disabled, it was after 7pm. No-one could help until the next day. (Friends had stayed till 5.30 to help).
Wayfair were apologetic ( later gave me a small discount for distress) - but why not offer an option to pay extra for delivery to the room  fitting legs