I was very reluctant to purchase leather arm chairs online and untested but living in a rural area, I didn't have much choice.  I have had positive results with other purchases from Wayfair, so I took a chance.  I ordered 2 in the chocolate brown and was surprisingly pleased.  The chairs arrived in separate boxes.  There didn't appear to be much in the way of protective packing but no worries about damage as it turned out.  Both chairs were in perfect condition.  Being rather petite, I needed to purchase matching pillows for back support.  Friends of more average build have no need for the pillows.  The chairs are very comfortable and paired nicely with the Gurley side table I also purchased from Wayfair.  Thanks Wayfair for your dependability and awesome products!