The bar itself is definitely 5-star, the build quality is great for the price, the size matched the online dimensions perfectly BUT when I bought this I wondered 'why don't I use Wayfair more often?' then this order reminded me: It's that Wayfair exclusively ships Fedex and honestly Fedex is about as good at getting packages delivered as my neighbors dog. This arrived late, it was originally scheduled to be delivered on the 6th, then the 8th, and I received 'shipping updates' that it would be delivered on the 8th everyday until it arrived on the 10th. So long as Wayfair does not allow me to choose any shipper other than Fedex it's 5 stars for the bar and -2 stars for the shipping.