The thermal carafe 12 cup machine we had lasted for years. After it died, we tried to replace it with another but the model we had was no longer available. We ordered the newer 12 cup machine and it didn't last 6 months. Even then, the coffee was not as hot and the carafe didn't keep it as hot as it should. We ordered the 10 cup to see if it would perform better. Sadly, the 10 cup isn't any better. We are switching to a Bunn.