The bed ships out in 3 pieces, FedEx delivered one of my pieces to a completely different city. Wayfair made it right by shipping out a whole 2nd bed as I had no way of knowing which pieces I was missing. The second shipment came without issues. I do wish the drawers were longer. They are about 3/4 of the length of the bed, there is wasted space behind the drawers. I'll probably try to find an 'under the bed' storage piece to fit back there. A nice surprise with this bunk bed was that an adult can sit in the bottom bunk without hitting their head. My son's bunk bed (also from Wayfair) is not as tall so I was pleasantly surprised. The assembly is what you would expect. My husband is good with these types of things and it took him a couple of hours.