It toasted very nice without  burn and also very fast. I like that one of the features is frozen wich some times it is very difficult when bread are frozen.It has separate buttons for when you are toasting a bagel, something frozen or regular bread. I like the fact it has pull out crumb trays which makes cleanup a whole lot easier. It look very stylist..I like that the sides of the toaster do not get hot at all. I would definetely recommended this product to my friend and family. [This review was collected as part of a promotion.]