I received this product about a week ago and I am in love with it. I have not seen my carpets this clean in a long time. I really didn't think they were bad till i used this. The carpet cleaner is very easy to use. It is also pretty light weight. Some cleaners are very loud this one is not. I like the fact that I can store it easily with my vacuum. With having 3 boys and multiple pets this has been a life saver.