I have had to replace these things 5 times and I've had it just a year. They keep disintegrating anytime a little hair gets wrapped around the roller and I clean the roller every time I use it. $50 a pop is ridiculous for this part. When I called to complain, I was just told that it's not covered by the warranty. Honestly, if I'd known the maintenance on this vacuum was so expensive, I never would have bought it.