We made the change from a manual espresso machine to this automatic one and it has been amazing. I love that you are able to make 4-6 shots and not have to worry about grinding the beans, cleaning it after each use, or anything else. I love that you can customize the type of shot. For example, I use the ristretto default option for my cappucinos so that I still get the same strength but less diluted. The only complaint I have is that it is loud and it does take 2-3 minutes for the whole process. Additionally, when you turn on the machine, it automatically rinses and cleans itself. I get why, but I just wish you could schedule it in advance instead of having to do it EVERYTIME you turn it on.