I bought this kettle about one year ago. I love my kettle. I'm English and I drink about 6 - 10 cups of tea, a day. It heats up quickly which I like, but, during the heating process it makes a loud popping sound! This past weekend it died on me! Just quit working, for absolutely no reason. I am very saddened by this. I was looking forward to a long lasting relationship with my Kitchen Aid Kettle. I paid more money for this particular kettle than any other kettle I've ever bought. Over the years I've bought a lot of kettles, non of which were the caliber of Kitchen Aid! I'm so sad.