Well, I threw this away after the second use. I would not recommend this product.  My sandwich was smushed and somewhat charred in places.  It is like the plates do not accommodate a regular square piece of bread.  Also, I threw it away because of the strange taste that the toasted sandwich had.  I thought perhaps first use, try again. Sadly no, there was a chemical taste and it just was not right for some reason.  Very sad.