I was very happy with the blender at first. it has great smoothie power and features to blend up really smooth. After about 2 months it started making a terrible noise and a piece came loose. I was able to get it back into place but 3 weeks later it totally came out and i can't use the blender at all. This was surprising as I have had Oster kitchen items for over 20 years and this just didn't make the cut. hopefully the warranty process will be good.