Great experience ordering and shipping was quicker than expected. Assembly was easy - I can see where it could seem wobbly but it really needs to be tightened well! We have 2 cats - we bought it as the 2nd cat tree and the 4-month-old orange tabby kitten LOVES LOVES LOVES LOVES it!! Sleeps and plays in the tree daily! Our 4-year-old 12lb brown tabby has left it alone for the most part - but this may be due to her 'annoying' little brother using it. This tree would hold her just fine. It does have a fairly heavy plastic scent at first - it airs out quickly and looks lovely in the room! By far, Joss & Main have the best price on this Cat Tree!