This sofa set is gorgeous, when you actually get what you order. This set was an absolute nightmare to order and receive. After calling a placing my order, which was inputted wrong, and had to cancel and re-order. Then I received the sofa and loveseat in two different colors. The set itself is more of a grey color (Abington Safari) than what is shown in the picture, but that is what I was looking for. It is very firm, but I was looking for something to suit a formal sitting room vs. a cozy den. Moral of the story: love the look and feel of the set, but only order if you can spare three months to get the appropriate pieces.