The shipping was incredibly fast, the first one was damaged in shipping,  I had an issue with replacement roof was told it would ship immediately then got email it would really be 4 months then I spoke to Jamese I asked about returning the entire Wishing well and ordering another she assured me it would indeed be quicker to reorder entire new Wishing Well and I could keep the damaged I got the replacement quick haven't opened and checked for damage yet but Wayfair your WAY ABOVE FAIR, I am a very happy customer and want to tell everyone how incredibly grateful I am