I love the look of this chest/bench, it's lovely and solid, and arrived promptly in good packaging. But, dear god, the smell. I wish we had mentioned it straight away to Wayfair, as the chest smelt overpoweringly awful. It smelt like something made of cheese had been unnaturally brought to life in there, died, rotted, come back to life, and then died all over again. However my husband was convinced the smell would quickly fade. It has faded somewhat, but not to the point where I can use th chest for it's intnded purpose, which was to store bed linen. So that's why I've only given this lovely bench three stars. 
I have since read something about the greyish look of the rattan being due to the process of soaking in rainwater and clay, or something along those lines, so perhaps the smell is down to that. I just hope it fades fully.