My wife and I purchased the luxe care washer and dryer just over a year ago. The salesman highly recommended the premium options. Overall we have been satisfied with the performance. However, we've started having issues requiring service visits, which is especially frustrating and disappointing considering the age of the units. Parts and Labor are only covered for one year so we are out of pocket already for labor which is expensive. We've had two previous washer/dryers in our previous houses from other brands and never had a single issue. Because of this I would not recommend based upon our experience.