My clothes haven’t felt this clean in a long time. You can definitely tell the difference compared to my older washer. I really like the feature of the count down for when the loads done. The cutest thing is it plays a neat tune to tell you it’s down. This model you can see through the lead and and watch it wash if you’d like. The detergent dispenser is in an inside tray as are the softener, my last one didn’t have that ,so I really like that. There’s so many options on this baby that it’s so worth the buy , you will not be disappointed. The lid won’t slam shut like others, it closes softly when you go to close it. Heavily soiled clothes even come out cleaned.I even purchased the matching dryer since I was so happy with this Samsung washer.