It was our first time getting a huge product like this online ,we usually shop in store but we can't just ignore this stove as it had a really affordable price and lots of reviews so we think that it's true. we ordered
 and unit was delivered after 2 weeks. We called an installer for it since we have an existing stove in the house, after installation, the unit gave us no issues, it's performance is really great. i'm happy with it. thanks