When we received our Bistro Set with the red cushions the arms were missing for the two chairs.  Other than that, the assembly was flawless.  I contacted Wayfair by email and received a phone call immediately after sending it!!  The handrails have been ordered and will be sent in about a week.  I can't thank Wayfair enough for such great customer service.  If I could give 10 stars, I would!   This Bistro Set is beautiful and easy to assemble. We look forward to using it on our patio!