First off.. Packaging is awesome. Nice and environment friendly design. The machine itself is absolutely gorgeous and will become the center piece on the kitchen counter. The quality of the material is very well made. At first I was not so sure if I would be able to use it or if it would take so many steps to make a cup of coffee as I normally buy from the chain store. Surprisingly,. This is so fancy yet easy to use. The whole process is straightforward and simple. Took less than 15 minutes setup from open the box to ready for the first cup. The adjustable settings allow customization to suit individual taste preferences and only 2-3 minutes to make a cup of coffee. Overall, a solid choice for espresso enthusiasts seeking a balance between convenience and quality.