This heater works and looks as you would expect it to. It says the assembly time is one hour. I'm fairly handy with tools, and it took me two hours to assemble. No problems just hard to fill the base with sand and the plastic peeling off of the reflector is challenging. It also took a bit of jigging it around to make it look perfectly vertical. This is all minor to the product, it was packed very well and all parts were well labeled.