We owned the Treviso faucet for approximately 7 years without any issues and it looked great! When we dismantled it during our kitchen reno and re-installed it, there seemed to be a leak in some areas of the spout. We called Pfister Customer Service and after just a few questions, they sent us a new faucet in just a week which came right to our front door. The Treviso faucet looks even better in our new kitchen!