My mom used Handy when she ordered a grill from Wayfair and told me how great her experience was. I decided to try it and what a great add-on service when ordering something that you know you can't assemble yourself. I received a message almost immediately from the technician and got scheduled right away at a time that was convenient for me. Technician was extremely efficient - had my shelves up in no time and cleaned up the area and put the boxes down in the garage for me. Great service!