So far, so good.  I was concerned when the outer box of the iron shipment arrived a bit battered, and when I saw that this careless handling in shipping also affected the iron's box inside.  However, having now used the iron briefly twice, I am cautiously optimistic about it.  It seems sturdy, and handles well.  The water tank holds a lot of water.  The steam burst is impressive.  A bit of sticky residue was on the iron plate and I haven't yet been able to remove it; but I hope to be able to.