I bought this toaster about a month ago. I’ve used it primarily to toast bagels. Really appreciate that you can select bagel for the setting, adjust setting to light, dark or anything in between, and add more time. Intuitive to use. Evenly toasts bagels. Expect the same for toast. It’s heavy duty. Has a retro look. I’ve purchased several Kitchenaid appliances. If this toaster is anything like all other Kitchenaid appliances that I own, I expect this to last several years, possibly decades. I appreciate a balance between quality, performance, design and affordability. This is Kitchenaid.