The machine looks great.  I am a first time espresso machine user and instructions could have been a little more clear.  need to wait about 10 minutes after you turn on the mahhine or it comes out cold.  It is not automatically hot.  I feel like it is kinda on the cheaper side from other ones I saw, and doesn't have much weight to it.  Not sure if that's because of it is made of mostly plastic, but I guess it is what keeps the price down.  Make sure to hold the top of the machine while inserting the protafilter.  lastly I wish there was an option for a portafilter that had only a single spout.  kinda shoots out of the side of my double cup when I have it there on its own .  have to have 2 cups down and then pour on into the other.