For these bookshelves that I ordered I’m glad I had handy put them together but they need to work on the friendliness of the person they send or train them. He wasn’t rude or anything but he barely said one word when he’s even spoken to. He is in my home I’m trying to feel comfortable with a stranger in my home. I didn’t even get a hello.  He just showed up and said I’m here to put your bookshelf together.  Yes I understand he’s there to do a job but you’re letting a stranger in your home they could be friendly and respond  appropriately when you talk to them.  It’s not like we were trying to have a conversation.  But a person can respond “How’s your day going?” My husband and I are very friendly people.