It took a minute to get it to connect to wifi but I’ve been using it roughly a month and have had no issues. It automatically scoops after a pet is detected. I like that you can adjust the timer after detection to allow for your pet to finish their business. The app also tracks how often the litter box is used and scoops. The trays are super easy to change and mess free. I also noticed the trap kept the smell to a minimum. The only inconvenience I see is where the plug is located. It’s under the back of the box so make sure you plug it in before you load the litter.