This item arrived timely. There was a plain cardboard piece that looked like it belonged to packaging so we cut it up when unpacking. Turned out to be the back of this dresser! Called customer service and they sent another piece right away. The whole thing is very flimsy and it was distressing that they used real pine pieces for packaging but nothing in the dresser is real wood…what a waste. Also the top of ours came with a crack in the laminate. (There's even a marker that comes with it to paint over 'defects')