We do like this toilet seat; was inexpensive, easy to install, and looks nice enough (for my son's bathroom -- I wouldn't want it in our master because it is plastic). My only slightly negative comment is that the "quiet closing" feature on this toilet seat is awkward to me. It's not worth sending back over, just will take some getting used to I guess. (This is why I didn't rate "function" as being an asset on the positive list).