I have had door errors when the door is closed and LG doesn’t  have any record of this problem. Wash time does not get clothes clean. LG has no idea and claims nothing is wrong with a full normal default of only 28 minutes. Clothes don’t smell clean at all. 
Ironically, we have an LG top load in another house that washes nearly  twice as long on default. Top loads are supposed to have shorter wash cycles due to larger amount of water used. 
I have returned several washers with door errors. My recent machine gave a different door error (closed but not locked) This happened one week after delivery. What is going on with quality control?