If this doesn't get fixed - I'm never buying anything else at Wayfair.  I bought this stand for 42" TV, after taking a few hours to put it together, it turns out that the bar on the back of the stand that's supposed to hold the TV is too short, ie the wholes on my TV are too far apart for this bar that came with the stand, so the TV can't be hung.  I called at 4:45pm on Saturday, they're suppose to be open until 5.  Immediately got some rep, explained the problem, verified that he understood what the problem was.  He said he did.  Then he asked to put me on hold.  I was on hold for 10 minutes listening to the stupid music they play and then the call disconnected, I guess it was time for him to go home, what a lousy way to support your customers :(  I'll be calling back on Monday, leaving my Mr. Nice Guy persona as far away as possible.  Unbelievable!