I like the product and it was easy to assemble.  I had ordered 2 of them but only received one.  So I contacted customer service and them informed me that it was still in customs.  One week later, I still did not receive the 2nd order, so I emailed them instead and they ended up shipping me another one instead.  This order came within 2 weeks.  This was the first time I ever ordered a quantity of more than one so I am a bit nervous to do it again.