Arrived very well packaged. Purchased for our fur son Taz. He’s 13 yrs old. Loves this pet bed. It’s stylish. Looks very high end. Soft material, sturdy sides. Taz loves to curl up in this bed and he has always loved his head resting on a pillow so this is perfect for him. This beds sides are very sturdy yet soft and very comfortable. We love watching our elderly fur son all curled up in his new bed with his head propped up comfortably sleeping.