I purchased three of these pendants after having to return three that I had purchased from Pottery Barn. These were half the cost of the pendants I had purchased from Pottery Barn and the quality was MUCH better. I will say that my husband didn't like the mounting brackets that they came with due to their design, but he still managed to get them installed.  Another thing I will say that could be improved on the design, is there needs to be a neck you can tighten to adjust the cord length.  The directions require you to knot the cord for length adjustment.  That wouldn't be an issue if you are hanging just one. If you have multiples and need them at the same length, getting that exact on all of them would be an impossible feat. We ended up using a trimmed zip tie to hold the length instead of the knot that was instructed.  Worked perfectly! Overall I am very happy with these pendants!