First time ordering from Wayfair.  Very easy to do; product shipped quickly and arrived in good condition.  The setup of this futon did take a while, however, the instructions were very good, clear and above all, accurate.  The price was excellent and the quality so far, has proven good.  Will likely get a sofa cover for it as it is light coloured, a cover may extend it's life.  Over all, quite pleased with my first Wayfair purchasing experience.