This chair is  NOT comfortable if you're short.  I'm 5ft 4 inches, and at the seat's lowest setting my feet don't touch the floor.  I'm either going to have to get a foot stool like a 3-year-old, or find a new home for this brand-new office chair.  I tried it for about an hour and I know it won't work for me.  So although it's made well and was easy to assemble, I'm giving it three stars because once again the manufacturers are assuming all people are at least 6 feet tall.  Short people got no reason to live.........