I initially really liked this item. We did require a replacement drawer but it was sent fairly quickly so I couldn't complain. Not the easiest to assemble but again fine to do. Have had for 10 months with light use (slippers, flip flops, uggs i.e no heavy boots) and the middle drawer has broken. I have tried to repair but can see from the mechanism it's just not made to last. Really disappointed. Interested to see if Wayfair offer some form of refund but I doubt it. In short this looks great but won't last.