This was our first purchase from wayfair. We were apprehensive about purchasing something online without seeing it. But the products and the customer service blew us away. The lamps are beautiful and just perfect for our decor. The first time we received the lamps there were a few dents and scuffs on the lamps. We used the online system to request a replacement and got one without any hassles. We did not even have to bother about repackaging them and sending them back. Just for the customer service alone, I would recommend them and use them again. The pieces were unique and something we did not find after going to countless stores. Whatever we did like had an exorbitant price tag. This was perfect@ so happy with our purchase.