I’m glad I read the reviews beforehand so that I knew what problems I might run into.  The box was dinged when it arrived but no pieces were damaged.  I did inventory before putting it together and found a couple of pieces with pretty wide scrapes so I was going to return it but then realized those pieces would not be seen where they were being used.  Put some stain marker on the spots and went about putting it together AFTER I read ALL of the directions INCLUDING the directions for the heater insert and glass.  I’m a 66 year old female and my husband has severe back issues that prevents him from helping very much in assembly, so I slowly put it together on my own.  Everything matched up perfectly.  It looks great and puts out great heat that I can control.  That & the remote features sold me on this console.  It’s just what I wanted.  FYI, I have a 65” TV screen on it.