It's VERY soft.I wish we had gotten the firmer one and will probably return it for the firmer one.I just didn't imagine that it would be this soft. I cannot tell if it is actually giving any kind of support underneath the deep ocean of mush!Some people prefer this kind of softness and that's cool. I just didn't want it to be anywhere near as hard as the mattress we had. It's not.Perhaps it's like the three little bears, one too hard, next too soft, perhaps the third one is going to be just right!