A few delivery hassles but once arrived everything was perfect. The color I got was more brown than taupe, so I don’t think it’s my long term sofa, but it holds a lot of people and dogs! The back is very low so if you’re looking for something to rest your head on, this is not it. The seats are firm, but comfortable, tho’ my 6 foot plus kids don’t find it quite deep enough. ￼￼I still like it for my great room.