The chair is pretty comfortable and supportive but the color is WAY off from the photos. I ordered the grey and convinced that I received the wrong color when it arrived, I requested a replacement and attached a pic of the chair I received. Customer service approved the replacement and expedited the shipping which I was very grateful for (thank you Brandi!). The replacement comes in but unfortunately it’s the same color I received initially.  I would highly recommend not buying the grey chair if you’re looking for the light grey in the pictures. The color is actually a pretty deep charcoal grey.