This was the first time we purchased online and we are very happy. The color is a very nice bright white, the leather is a good quality, and the stitching really completes the look. The adjustable headrests are easy to position at whatever angle you choose. We had difficulty findig a left facing sectional - so glad this worked out. Easy to assemble. The seat cushions are pretty firm, although the headrests and armrests are softer so that stretching out on the sectional is very comfortable.