Scratched and chipped paint in multiple parts, some holes didn't fit, some screws not the right size, and some parts so fragile that broken during assembly. I called Wayfair and they were very nice - shipped replacement parts quickly and offered a discount (because it's so big that I didn't want to pack and ship it back). I put it together but it was wobbly that I had a handyman came it to put up some reinforcement, and finally it came together. The product looked like the picture and nice - from distance. It's easy to find scratches, seams and bend etc when you get closer.