The product arrived in the packaging with no apparent outside damage, however, once the pieces were taken out of the packaging there were a lot of chips and scratches on the product.  One corner piece looked as if it had received water damage and we had to sand the corner down to get it to fit in the required grove.  The directions were also incorrect and many pieces had to be reassembled  in reverse to correct from the written directions.  Thankfully most of the marks and damages are in places that hard to see.  We had to keep this product for our need was immediate.  We would have returned it if we had the luxury of time.