Very good. Arrived in several boxes. 

Probably the best packaging I’ve ever seen on a flat-pack item, and no mess made in opening as a result. 

The bed itself (when constructed), is low, but with the mattress sits at the same height as my bedside seat. It is sturdy, and easily repairable if needed. The instructions are easy to follow and clear. 

Customer service was 1010

Excellent.