If you could see me now...lying on a mattress on the floor because my bed came and the parts needed to build the bed were wrong. I even had you build it for me and the technician could not have been more sincere in his apology but that does not change the fact that you messed up. It is so simple to put parts in a box, check that the parts are correct, maybe even have quality control check again just to be sure but that was not done and here I am, sleeping on the ground.