The bed is fine but the men who put it together refused to put the box spring together after taking it upstairs (because it is too heavy for my husband or me to lift. They also refused to put the mattress on the bed which is enormously heavy. I want to have the box spring returned unless Wayfair sends someone immediately to put it together immediately, move the mattress and replace it on the box spring. The men who were supposed to put the bed together, refused because  they claimed they were not instructed to do so. I paid for white glove delivery and that should certainly apply to the box spring as well as the bed frame.