One day I will Love this fan.  We bought two and had them installed on our back porch, with one wall switch which was to control both along with the Bluetooth app.  After hours on our own and with the manufacturer help desk, the wall switch only controls one.  That’s fine.  
But....   one works well with Bluetooth, one doesn’t.   My husband had to take both down and install new “receivers” which is not a fun job.  
After this we are back to the starting point.  This began in August and now we are waiting for two remote controls, to see if that works.  We have an Orbi nest system and don’t have trouble with any other Bluetooth device in the house or outside.   

But they look great and hopefully one day will work.