Most disappointing service. I was assured by Wayfair they would assemble and hang in the installation. Instead they no showed the first time and then hour and a half late the second appointment. They didn’t fully assemble as screws were sticking out and did not hang. He didn’t even have the tools. I wouldn’t have bought this bed unless they could do that which you can see I messaged for that reason. Now I’m stuck with a bed I wouldn’t have bought. On top of that they won’t refund my money because I can’t return since I don’t have the box which I got rid of because they asked us to open and check before the guy arrive that was suppose to do what they promised. I should get my money back and told them they can pick up as is but they refused that.