The filing cabinet came very effectively boxed. The wood tones were exactly what I wanted.
That being said, the original shipment contained no handles, casters or screws. I called, reported the problem and received a package 3 days later. Yet again no screws for the casters, just handle screws. I called yet again but despite two calls, no one answered. I left a message. 

I am extremely disappointed. I will go to my local hardware store today, bring a caster with me, along with the visual from the instructions and see if I can find the appropriate screws.