The chairs required some assembly as the chairs and bases were packed separately.  The required screws and washers were taped to one of the legs in small plastic bags that generally ripped getting them off the chair leg.  One chair arrived with the parts bag mostly empty and several washers loose in the box.  However, the furniture was double boxed with a box inside a slightly bigger box for great protection from rough handling.  We think it would be a good idea to double bag the parts required as well.