Awful customer service. The desk arrived somewhat damaged and for weeks I have been trying to work with Wayfair to figure out a solution. Their Furniture Solutions company only has two time slots which basically require you to take an entire day off and sit there. I ordered replacement parts weeks ago and very conveniently on the day of the delivery I got an email that the parts order has been canceled with no explanation and during a chat with a customer service representative they said they don't know and they don't know why it took so long. So there's absolutely no answer or no information. And now they want to send me a replacement desk which I don't need an entire desk which way is well over 100 lb and figure out how to discard it. Extremely dissatisfied.