When I saw these 2 items (yellow ottoman) I just had to have them. They both were well packaged with no scratches or dents in neither of my items. I have learned that you can't always go off the reviews when making a decision because I definitely had no problems at all. Not saying anyone is lying about their issues either. I'm soooooo glad I took a chance I just love my selections and goes perfect with my decore! I normally don't never give a review BUT I WAS HAPPY & Satisfied!!!