Missing pieces, didn't fit together, there is a significant gap from mattress to footboard. The wooden planks underneath do not cover the entire bed, and the footboard was missing the guides that the side panel is supposed to slide into. Called and e-mailed the manufactured the day I received it, and they said they would send a footboard replacement. I have now waited a month for the footboard and it hasn't arrived. I would like to return but now it is out of the return window... completely disappointed with this product.