I ordered open box and was shocked at what I received. Box was torn , parts were everywhere (I have since placed in plastic bag. Board was damaged. Remote was missing. Wayfair obviously didn’t inspect before sending out to me and now they insist on me returning before giving me credit. This is not worth my time and effort to return. Not will it benefit Wayfair. It belongs in the trash. Supervisor said she would contact manufacturer and copy me on email, She failed to do that. I will never order from Wayfair again.