I bought what I thought was a new Shinco dehumidifier, they sent me a refurbished instrument which clearly states this right on the box. There was nothing that indicated in the details about the dehumidifier it could be refurbished. Also, 30 pints per day is not adaquate as you'll be dumping it three or four times a day. It's also messy and slops around if you're not really careful before pooring out the accumulated water. When I went to return it, they had the audacity to offer me $26 until I threatened them they need to give me a full 
refund for fraudulently sending me a refurbished instrument. Still waiting for the refund.