This was delivered a couple of days earlier than the estimated delivery date and I wasn't given enough advance warning to make appropriate arrangements to take time off work to accept the delivery.  The delivery experience wasn't fantastic -  the driver couldn't find the property and was quite abrupt on the phone. However, he took the chair right up to our second floor flat so I guess I can't complain. Me and my partner really like this chair. The colour is what we expected from the photos on the website and it looks great in our living room. No regrets and would buy this product again.