First, Wayfair customer service is great and they refunded me for the item.  However, regarding the rug itself, this rug has the strongest chemical odor of any rug I've ever purchased.  After setting up the rug in my living room, and finding the smell unbearable, I decided to move the rug out of my apartment to the basement to allow it to air out for a month to allow it to off-gas and for the smell to dissipate. When i brought it back into my apartment, it still smelled strongly.  I tried leaving it outside for several days and that still didn't fix the odor.  It's a fine looking rug, but the smell was unworkable for me.