This was my first experience with Wayfair and I'll admit I was a little worried to buy on line. However, I'm very happy with everything. Ordering was easy, really great customer service who fixed an issue quickly and to my satisfaction. Really love these chairs. The perfect size for my smaller living room space. The perfect color (off white). The style is modern and yet traditiona - smart looking. Surprised how comfortable they are. Very pleased and will use Wayfair again.