First, the rug is really pretty. However, the first package arrived with a huge rip through the packaging material and through the rug.  Wayfair did offer a replacement. 
It came after I needed it, so I used my old rug for a party and never unwrapped the replacement. 
*The damaged rug was gifted, since their set up would allow the ripped portion to be hidden. Though a gift, my friend didn't hold back on how awful this rug is! Which I appreciate, since now I plan on returning the replacement.  This rug sheds / comes apart so badly it ends up all over the house, in food, un your eyes, etc.

I tried to return the replacement but Wayfair wants an $80 shipping fee. 
Maybe that's standard? I'll stick to Amzn, as returns are free and, after checking, they offered the same rug at the same price.