It arrived quickly and in excellent shape. It’s much firmer than I expected. My husband unpacked and assembled it in no time. I don’t know why I thought it would be taller. I guess I should have paid more attention to the dimensions. I can not use it for the purposes intended and am struggling with the idea of returning it. It is NOT a side chair as stated. It’s a slipper chair. It’s not a comfortable chair and it is too low (which or why I gave it 4 stars) but it is pretty.