I gave 4 Stars to the product because one of the wheel's threads had been improperly milled and the wheel wouldn't go in. When I contacted wayfair they immediately refunded my money and ordered another one sent to me (and they told me to dispose of the original cart however I wished - didn't have to deal with the hassle of returning it). I was very impressed!!! The cart itself is very smart looking and sturdy! Definitely worth the $$$

Wayfair gets 5 Stars!