This is my second Ninja coffee maker. I upgraded to this model for the cold brew option. The one thing I do not like and truly can not understand is why does the coffee not stay hot ? I usually make a half a pot and my other model had the option to keep it warm as but not this one. I thought the thermal carafe would keep it warm at least but I usually have to reheat my last cup of coffee. I also have issues with water leaking out. I do love how easy it is to use and the frother. Just wish the coffee staid warm at least.