Product itself is attractive and made of good quality material. The packaging was flimsy and the box was ripped in a few places. The metal suffered a few small nicks in the delivery process. No instructions were included but it was pretty obvious how to assemble. However, it would have been very useful if there had been a note to be VERY delicate when screwing the parts together. One screw broke easily and I didn't dare tighten the other pieces. Also would have been nice to have the instructions for "rusting" the metal included.