Wasn’t packaged the best, directions were easy to follow. Easy to put together, only thing that’s a bit difficult to put together is the cubbies. The posts that need to go in there are a bit difficult to get in and secure properly at first since it’s such a tight fit. My cats are not a fan of the basket, I think it’s because they don’t feel secure in it and 3 out of the 4 weigh less than 11lbs that the basket can hold. The towers are on the smaller side and my cats are kind of long so it’s like they hang over a bit. I did attach one of my other tower platforms to the very top from my other cat tree from the same brand so they could have a bit more space. The fact that it only has three posts to support it on the back sides of the cat tree make it a bit wobbly when the cats jump on it even with it secured to the wall. Over all it’s an okay cat tree, would be better for cats on the smaller side 5-6 lbs or kittens, would not recommend for larger cats.