LOVED this chair at first....however over the last couple months it has already started to dysfunction. First the tiny bearings in the space above the wheel coasters started flying out all over the place overtime I move, I am constantly picking them up off my office floor now, this results in the wheels not working as well and almost locking up and scraping across the floor. Now just last week I noticed the chair slowly slides down from the adjusted height I try to keep it at. Also the cushion is already showing signs of being mashed down and doesn't retain it's soft higher cushion look. I've requested the a replacement of the entire lower half of the chair, but haven't heard anything back in 3 days already. Sad because I really love the color and style of the chair.