I bought this for my wife for Christmas since she has wanted one since she was a little girl. The package came right to the door and was packaged very well. I happened to have a defect on a piece and Wayfair had it replaced without question. Within 24 hours a new piece was shipped. I couldn't be more happy with the service from Wayfair. 
The product itself was as expected and was very easy to put together. I wasn't comfortable with the way the stool was suggested to be put together as only screws were holding the cross brace, so I added some wood glue to all the joints to stiffen the construction.