This is the second GE refrigerator we have purchased in the past 3 years. The first was a Cafe series that had the hot water option and loved it. Very nice looking and no issues. We had to get rid of it because it sat in storage for a month and had mold. So we replaced it with this one and it definitely looks much cheaper than the first we had. Missing some of the options the cafe series had such as shelf liners, collapsible interior shelf, and one of the shelves in the freezer. The ice/water panel looks very cheap and the drain pan under is plastic and has no drain to catch water if spilled. The Cafe series had a much better set up and options and the price we paid in 2017 is the same as what we paid for this so not happy about the value for the money. If you are between this model and the Cafe series, I would definitely choose the Cafe.