The refrigerator works well so far, we've only had it a couple of months so we can not speak to how long it will work well. We like being able to check the freezer and refrigerator temperature right on the door. The crushed ice feature could work a little better, (takes a long time to get crushed ice), cubes and water work well. The unit is noisier than I would expect for the money. If you have the room for a 36", I would go with that, this one seems much smaller than our old 36" Haier counter-depth model but because we have a wall on one side of the refrigerator our space is limited and the way the doors swing on the hinges we were forced to downsize this time around. 
The matte finish is nice since it doesn't show all the fingerprints and smudges.