The item had major gouges. Unfortunately one of them was on the front top of the piece. We could not return it since we actually bought it for our vacation home and hauled it 7 hours from home. And you don't know about the condition until you take everything out of the box.  A bit disappointed. If I could get a small piece of the laminate to match it could be fixed.  If it weren't for that it would be great. The piece looks great in the room  The only other complaint would be it is not very deep, so my medium dog seems a bit confined for space in that direction.