It's easy to use and set up. There's a guide inside on how to season and set the right temperatures. Register the product with the warranty company, they offer support for the product as well just in case you have questions. The cedar wood trays are easy to season and you can adjust them to different heights. The drawer is a nice touch for the special pieces that you may want to add as well. So far so good, the temperature is always perfectly in line and it's a great product.