I received this product 4 days ago and have used it twice already! It’s bigger than my old crockpot but somehow lighter. It makes cleaning it in the sink much easier as I’m less afraid to drop and break it. I enjoy the classic settings of warm, low, and high. I made broth and was able to set it on low for 20 hours and forget about it. The outside does not get as hot as my older one either. I’m happy to replace my old crockpot with this lovely product. I was unfortunately not able to test the lid lock feature while traveling but it seems like a very tight seal and nothing spilled when I tipped it!