I love this refrigerator!  The produce drawer has already saved me so much money!  I love fresh produce and tend to get carried away at the supermarket.  The first week we had this refrigerator we went away for 5 days.  I had just purchased a lot of fresh produce including lettuces.  I came home expecting to throw most of it away.  Everything was still fresh!  Including my box of baby spinach!
Negatives:  My door handle was put on with the plastic still on the door.  There is no way of getting that out.  Plus there were small rippling dents all along the bottom of the door that I did not notice on installation, and a larger indent on one door.
Service is great, new doors ordered, one arrives damaged.  New one is fine.  Waiting 2 more weeks to have them installed.  
Bottom line is that I am happy with my Bosch.  I wish I could have fit in a built in Thermador though!