First of all, this sink is awesome. Exactly what I was looking to put in the new kitchen. It weighs every bit of 110 lbs. I recommend having a buddy help you install. I had to lift min about 5 times on my own before it was leveled and it was not fun. Secondly, Wayfair's customer service was phenomenal! When this sink arrived, I noticed about an inch long black mark on the front of the sink. It was faint and would not come off after scrubbing. It seemed to be under the glaze. Since the sink was a pricey purchase in my book,  I wanted it to be perfect. I called the company, spoke to a woman named Jennifer and without hesitation, she sent a new sink my way. In my experience, its rare to get someone speaking perfect english to help you out when you call a customer service line, let alone handle your issue timely and professionally. Kudos to Wayfair.