When I ordered this slow-cooker, I was told that it was on back-order. I was somewhat disappointed, but decided it would be worth the wait. As it turned out, I had to wait approximately 2 months!!
I have only used the appliance once since it FINALLY  arrived and already I'm in love with it. 
This is not my first KitchenAid appliance as I have had a mixer for years. If and when I need another kitchen appliance, it will definitely be a KitchenAid!!