Update - the replacement arrived quickly - that was super impressive.  Excellent customer service on the part of Wayfare.

I do have to say, however, about the product - this is not the most comfortable seat ever - particularly for the high price.  If I had it to do over again, I would look for other options.


Not completely sure how to score this.  Original item arrived broken.  Awaiting replacement.  However, I am super impressed with the Customer Service received on the replacement.  Replacement item shipped almost immediately after I reported the problem, Five Stars on that!