The bench is nice. It looks just like it does in the picture. Assembly is fairly easy. However, the top part of the bench was damaged. There were cracks and chips in it. The directions say "We are here to help! Before you return it - contact us." and gives contact information on how to request replacement parts. I called 2x's a day for a week, and never got a response. It seemed my requests were going right to a voice mail that is never checked. I tried putting in a claim for a replacement part online, and never got any confirmation emails.I am now going through the absolutely tedious process of putting everything back into the box to return. I really wish someone would have responded to my numerous requests for a replacement part, the bench looked very nice.