Best cleaning washer I've ever owned and I'm 71. I have had trouble contacting the manufacturer at the phone number provided when I had questions about the set up . Im still wondering if the 5 plugs that the instructions  to cover the holes the removal of the shipping things in the back are needed as they were not supplied with the washer? Seems to work fine without them. I bought both washer and dryer pedestals which make it at a nice hieght to use the washer.