I got this machine after almost 13 years of dependability. I trust Samsung products so I knew it was going to be great. This machine has so many features. I love the detergent and fabric softener dispenser feature. The ability to customize my loads to my preferences is so handy. The machine remembers my preferences. I love the ability to choose when the wash will be done. A normal load washes super fast. Opti wash does take quite long, but the cloths come out so clean. Also love the ability to connect my phone to the machine. I can always check the progress of my wash and see how long it will be before the wash is done. I also get an alert when the wash is done. This machine is amazing and I am so pleased I purchased it. It is everything I wanted and more.