I think that after 2 false delivery notices and several minutes on the phone with your company that your service is poor.  I still did not receive this item and I have no idea where it is.  When I called last the customer service representative said that it had been shipped to a warehouse in Windsor CT.  This is better than a warehouse in TX like the last one.  I still do not know where or when I will receive it.  After my last call being so unsatisfactory (the rep hung up on me) and my latest rug purchase that the rugs are already separating, I will think twice before doing business with Wayfair again.