First one was faulty (had a cracked drain pump, so water leaked right out) but thankfully Wayfair sent a replacement right away. I was pleased with that customer service. This is pretty much the only washer that will fit in my small space but it does work! It cleans very well and the spin cycle removes a lot of water (but have to hang dry after). I got a small tray to stick underneath to catch any stray water droplets when using and undoing the hoses, and this also helps move the washer unit, although it isn't too heavy when empty. Downside is that it is small, and takes a few minutes to set up and put away each time you use it. Since its small you may need to do multiple loads which takes even more time. Still, its nice to have. As a warning, its hard to find replacement parts for this model (I need to replace the drain hose but the damage was caused by my cat and is nothing wrong with the washer itself).