My under cabinet ice machine went out and needed a quick fix till my machine was repaired. Grant it's just  3 of us in the household. So I bought this guy... First and foremost i like a soft ice.. my other one I had was a sonic type ice..but this one surprised me. The ice is perfect. Soft hollow round and crunchy. Only drawback is that the basket holds enough ice for two large drinks at a time but it can make more ice in about 10 minutes. 
Plus my bill dropped 20 from that big machine to this little portable one.