I really like the machine itself. However, this is already my 2nd unit and it is also flawed. So either Ninja's instructions are incorrect or all of the machines are flawed. It states that when using the manual setting the unit will not turn off until you turn it off. That is not the case (this is the 2nd unit and it shuts off after 1 min of use). So Ninja are you going to fix this or did you print the instructions incorrectly. No one in customer servcie can ever seem to give an answer and you constanty get the runaround.