Two months after I purchased this product one of the nozzles stopped producing water. I reached out to Alpine and they were great! I received instructions on how to correct this problem and followed them to a tee, unfortunately the issue was not resolved. Alpine stepped up and since the product was still under warranty, they are replacing the fountain only, which the nozzles are part of. Alpine really stands by their products and it was a pleasure to do business with them. 5 stars all the way!