It started squeaking a lot  every time I would sit or stand up on the side that it doesn’t have the arm rest, the problem started shortly after I started using it! I wanted to have it replace and cust. service said they where out of the color I had pick, so I ask for the same style just in a different color but they only gave the option of returning it for a refund or minor discount. Who else had an issue with this item. Don’t go along with the purchase just because of the reviews!