I received,  Nue Novafoam Cool Pillow With Gel. Memory Foam, in queen sized two pack. Right out of the package they were ready to go.  It is anti- microbial. The loft is perfect for anyone with neck issues, side sleepers or back. I didn't find it as cooling as it it states. The pillows are 48% Recycled Polyester (GRS certified) 31% Cooling Nylon, 21% Ultra High Molecular Weight Polyethylene fiber (UHMWPE. I love that it comes with it's own cover that zips up. The zipper is a little large, so need to place that side away from your face.  I would highly recommend these pillows for anyone who has neck problems.