In my opinion, chair could use improvement. First, although installed by Angi, it's not as sturdy as one would imagine for a lift chair. The arms are used to help my relative stand after lifting himself up and they are a bit wobbly. You cannot lean back without putting feet up and vice versa. The product description seemed to indicate the two were independent of each other. Finally, although it worked in outer situation, the remote is only for heat and massage. If the person using the chair has mobility issues especially on right side or with their arm/hand it's difficult to reach to buttons on chair to lean back and lift.