I have no complaints whatsoever on this. This smokeless grill is amazing. You set the temp you want on the handle , wait for it to turn green and bam ready to cook your food. Everytime I have used this grill, my food comes out juicy and tender. It is also very easy to clean. The pan that collects the grease, easily pulls out. Easy to wash off and dry, and simple to slide back in. The grill parts, you just press a button to release the top and the button to release the bottom. They come off easy peasy. They are not hard to clean and another plus they are dishwasher safe as well. I only have great reviews for this product. If you are on the fence, take the chance and get it. It's complete worth it!!