My delivery instructions were followed and the unit was very nice. While the packaging was packed securely we received the wrong back and was missing a part.  Also the instructions were not in the box and while there was a PDF copy online, no where did it state that, and it wasn't placed in an easy spot to find. Finally I understand why the instructions need to be in different languages,  but we should be given the option to print it in the language we require, and not have to print all the different languages.