i had the fridge a week when it stopped cooling one day. electricity still running and still conncected to the app, it just stopped cooling. the digital monitor inside read 37 degrees f and the app also read that it was currently 37 degrees f; they also read that the freezer was 0 degrees f. however these were wrong as the fridge and freezer were now warm. after unplugging and re-connecting the fridge, it then reflected the true temps which were 62 degrees f and the device started cooling again. a hundred dollars of groceries spoiled because of this glitch.