I was taken  by surprise when my old microwave (different brand) failed so close to Christmas.  I had to buy a new microwave and have it installed.  After research on the internet, I selected this model because it seemed to have all the features I wanted at a very competitive price.  The install went very quickly and smoothly and I am most satisfied with the quality of the model and the install.  Only time will tell if it holds up under years of service.  Thanks for a well engineered and manufactured product.