I received my first one as a gift... Never worked properly, water pump did not work.  Keurig replaces it and the replacement had sporadic problems with the pump. We used this in our RV so it was not used everyday, but when we needed it it did not work... Ended up tossing it in the garbage bin at an RV park & replacing it with an $30 Black & Decker we purchased at Kmart... It works when we need it.