We bought this product as we were looking for a large capacity counter top oven that would replace turning on the big stove to cook smaller quantities. We opened the package, and discovered that all that was included was a small booklet on how to set it up. There were no instructions or tips on making this product a success. Air frying is a new way of cooking for me, and I was hoping there'd be at least a short primer on how to do it successfully. I was disappointed. I had to call a friend to get some help. I wish there was more help available. As well, it would have been good to know the exact dimensions of the product on the box itself so that one could tell if it would fit on their counter top. Most stores  will not let you open the box to measure the item unless you buy it.