I am very happy with my shoe rack.  It arrived timely and was easy to assemble. Since I have large feet it was a little tricky to discern how far apart each rack should be placed.  I gave it 4 stars because I needed another few inches in height to make this rack perfect for my size 11's.  Otherwise my flats and low heeled shoes fit well.  Bottom line - I am very satisfied and would recommend this item.