I was also skeptical of ordering a couch online but we are really pleased with this purchase.  It is super comfy.   I am really hoping I can order extra slipcovers so I can change the look.  There are so many nice fabric choices and I kind of played it safe "Khaki Twill" due to lots of messy kids and dogs.  Would love to try one of the other fabrics.   

Pros: Lots of great color choices, great price, comfy
Cons: Shipping updates were a little wonky