This couch has shown me the terrible customer service of Wayfair. This couch has been great, but came short of 8 bolts to finish putting all the legs on. I've waited nearly two months for these bolts to arrive, and I've been promised more than three times that I would be receiving an update or tracking information or the replacement parts soon. I'm clueless what to do at this point other than go look for bolts at a hardware store myself that might fit this couch. It's absolutely ridiculous this couch can arrive faster than 8 bolts can. Terrible customer service. Not offering me any kind of refund or gift card or anything, but has just left me out to dry as my couch sits in my living room in several different pieces because Wayfair cannot ship 8 bolts.