This item was delivered in a very timely, however, it was left out in the rain by the Fedex driver and the mirror was broken into many shards. The fact that it was broken is not surprising since the only protection it had was a couple of layers of bubble wrap.  The frame was in good shape and is very attractive. Customer service was excellent and promised to issue a refund. I will probably not reorder this same item since I do not feel that I can count on more secure packaging.