Shipment was well packaged. Upon assembling we noticed that all 3 top plates were damaged (damage was not from shipping; appears it happened at the manufacturer's). Talked with Wayfair and they were great with getting arrangements made for replacement parts.  We assembled the tv stand as far as we could and put the fireplace insert in. Very much agree with other people's comments about the look of the fire. Looks great!  Also agree with people's comments on removing the sticker on the glass.  It took a really long time to get the gummy adhesive from the sticker removed.