Shipped and packaged well, all parts were received, and in good shape.  Horrible directions, but assembly got faster once I 'got' the system. This is a nice set, sturdy and looks price-ier than the price paid.  The cushions are comfy, the frames solid. I plan on hand painting the cushions, white is just silly for outside furniture, and will be sealing the wood as the texture is a tad rough.