Received the mirror with no damage and the product is what we wanted, however there is a protective film over the glass and the film is stuck in the frame and leaves little shreds we can't get out.  The glass is caulked into the frame and I think the film was then glued in place at the edge.  We scored the film on the second one and were able to salvage but one looks so bad we can't leave it in our bathroom like that.