This storage bench is very solid and the parts are well made.  I love it!  It's perfect for next to my door where I have my shoes that I use the most often, so the shoes aren't scattered all over the place.  And, Wayfair customer service is superb in every way.  Wayfair customer service gets 5 stars as well as the storage bench getting 5 stars.  Thanks for an excellent product.  Assembly took about an hour doing it myself with no help. Once you figure it out after reading the directions it is perfect.