Ordered the Macc Ecru, order delayed, eventually was shipped a grey sofa. Called customer service, at first they acknowledged the mistake and offered replacement. Few days later, I received an email stating that they are canceling the replacement and that I received the correct item. Called back, got a rude customer service agent who kept talking over me and would not offer any resolution beyond a return of the item. In the meantime I purchased what I thought were matching pieces and I'm out of several hundred dollars. This is deceptive advertising and their customer service needs to learn some manners. Will not be ordering from Wayfair again.