This is my first time to order at Wayfair but I’m not happy with this shoes organizer. There was a defect on furniture. Some chips that there trying to hide and trying to covered with paint and white stuff on the same spot and I couldn’t get it off. I contact costumer service and his very nice but I’m still waiting from manufacturer reply, I don’t know if they are going to send me a new one? Not happy and dissatisfied, not a good buy!