"The patio set arrived in 4 boxes. The boxes arrived in good condition and after opening found the pieces to be packed fairly well. Assembly took some time, but was quite easy. The table takes the longest due to the amount of parts. I had 1 screw and bolt that was stripped on one of the chairs. I notified the manufacturer and they quickly sent a replacement screw and bolt with no questions asked. The set is well designed and solid and looks beautiful on my deck. I recommend using Anje Clear Coat after assembly to protect the wood from the elements.  Pros: Easy assembly, durable, quality, customer service Cons: None"