First, our unit was delivered to the wrong house. Luckily the neighbour was home to receive the unit, but he said the delivery man had a hard time with it as it is so heavy. It should be a two man delivery.  Then, after finally finding out where the package was and bringing it home, half way through putting it together we discovered there was damage to the back panel.  Since it is one of those that unfolds to assemble it was not a simple matter of sending us another part.  Being only a few days before Christmas we decided to keep the damaged unit and opt for a discount rather than wait for another to be delivered.  Wayfair customer service was very good through all of this.  Once together, the damage is hardly visible, and the unit holds our 65” tv nicely.  It looks like a far more expensive piece of fine furniture.  If it wasn’t for the delivery and damage issues, I would give it 5 stars.