I almost need to split the review in half - the chair itself is great but the delivery was not.

The chair is super easy to put together, great back support, very comfortable, and much better than others that are more expensive. I like that I can adjust the height of the back of the chair independently from the seat too.

The delivery was late and I missed it the first time, got a note to say I would have to collect it from a shop in town in two days, which I did not want to do. I arranged for it to be redelivered to my home address, but despite this being logged on the tracking information it was still delivered to the shop. Luckily I was not shielding and had my own car, so I went to the shop to collect the package and found absolutely no covid precautions in place - it was small and crowded with no masks or shields to protect the staff and no social distancing, and I felt very uneasy. Further, the box was bashed and had ripped open in places, but luckily the contents were intact.