Previously Recliner sofa was delivered without armrests. Wayfair sent a full set of Recliner sofa as replacement and then arrange the pick up for the Recliner Sofa withouth armrests. 

Delivery team brought the new full set Recliner sofa. However the deliver team suggested to just replace the armrests from the new sofa and take back the replacement sofa as it is. Which is fine with me, but I wanted the delivery team to call the customer services team and inform them about this change. But the delivery team has not communicated. Which is disappointing.