I received my chair today and it took about 10 minutes to set up. The quality of the finish is very nice, the chrome is clean and the lines are sleek. The leather is very supple but sturdy. The cushion is firm and comfortable to sit on, perfectly wide enough accommodate most average and above average sized people. The mechanics of lifting and tilting are of good quality and easy to use. I only needed to add a little silicon lubricant to the tilt joint to eliminate a slight friction noise. This was my first time ordering from Wayfair and I am very happy. The item arrived ahead of the initial date predicted by two days so that was very nice. UPS delivery guy placed it right into my garage since I was here to accept the delivery so another good bonus there. Soup to nuts a very god experience ordering my first item here. I would shop here again and highly recommend this chair to anyone looking for an updated modern office chair.