This fan is great!  It arrived quickly after ordering and was easy to install, nicely boxed and all the pieces were securely packaged.  The fan moves air well and is the perfect size for our family room with 10' ceilings (we didn't use any additional extension rod).  The ONE complaint I would have--the light color is not as pictured.  I purchased this fan because of the two tone blade look with black metal against the light wood.  In person the blade is gray.  I knew I wouldn't like it once installed so instead of returning I bought stain from the hardware store and refinished the blades to the tone of wood shown.  Once dry and installed, it was exactly as I wanted--but know, it doesn't come the color as pictured.