First one arrived with damaged corners to the desk top.  Wayfair sent a second one pleasantly and quickly at no charge.  Swapped out a few pieces with imperfections from the second with the first - now have a pretty good looking desk.  However, I still have the problem of disposing of the first desk which weighs over 100 lbs.  Wayfair did give option of sending it back, but due to weight, that seemed to be a hassle as well.