shipping was very timely-as was the packaging------the item was was easy to assemble with a great orderly flyer on how to put it together--the item was very easy to assemble and is sturdy--the item does not look cheap--the metal is fair quality and not too flimsy--my only con is the seat could be 15 in diameter(with under brackets) rather than the 18 in --a little wide in a narrow entryway---but it looks good! --aesthetically balanced