So disappointed. The bed was shipped broken. I price of wood was missing and yet the box was not damaged and the packaging inside was not damaged. Which leads me to think, it was shipped that way by someone. Called customer service, now I have to wait over a month for the replacement part after already waiting more than two weeks since I ordered. The email from customer service notes a different name for the bed, but they say it’s the same bed. Plus they say they can’t get the bed to me any sooner. Again so disappointed in the product and the customer service.