Very disappointing! I was so excited to order these chairs because they had great reviews. I ordered 2 sets. While they look very nice, don't plan on sitting in them! 3 out of 4 went together well with one never working, I called and ordered new front legs ( which I am waiting for) because the metal pieces you screw the bolts into pop out, making the legs completely inoperable. Since the other 3 went together fine, we thought all was well and got rid of all the packing material. Within two weeks they ALL have the same problem! Now I have NO working chairs and it is the holidays with entertaining to do, and nothing to ship these pieces of junk back in! I guess I will be calling customer service again!