This rug arrived with clear discoloration from the shipping plastic on the interior of the roll. The discoloration runs directly down the rug and does not come out from rubbing. Tried to resolve the issue with customer service by calling. Unfortunately,  the representative,  Casey, disagreed that there isn't discolration, after submitting photos. Casey did not try to help in any manner, just continued to disagree. Therefore, I initatited a return, which I am being charged for.  I am very displeased with the product and customer service from Wayfair. I will not be ordering from here again.