We love this rug! So pleased! It arrived rolled and we were glad to see that it was wrapped in two layers of plastic for protection. It took very little time for it to flatten out. I was a bit anxious to see what the color would be like because it’s hard to tell when you’re ordering online, but I couldn’t be happier. I think the photos posted — including those by customers — are very true to the real thing. The color is a nice rust or terra cotta. Not too pink, not too orange. There are many other colors as well — a greenish taupe, a nice sage, soft gold and a light yellow, including some accents of dark brown. Beautiful colors with lots of possibilities. The rug is shedding slightly but not too bad, as would be expected from a new item. Also, our order quickly. Very happy!