I ordered two chairs in the cream color. The first one was easily assembled and so luxurious to touch. It looked fabulous! The second one was harder to assemble as holes didn’t match up and one of the bars underneath was damaged that we couldn’t even use it. I found a way to make them stable without the he above piece. Soft to touch but the second one has air bubbles in the fabric. It crazy that I ordered two identical chairs but one is great and the other is meh. Also- they’re extremely uncomfortable. I use them more for looks.