Let me start by saying if this recliner didn't have so many issues, it would be 5 stars from me! It's very comfortable and quiet, reclines far, and the built in charger is great! The first one I had, the reclining function broke within the first year; wayfair was kind enough to replace it. But this new one is off kilter! It leans to one side, clearly the base isn't installed properly, but because it's a replaced item to start with, I don't think there's anything to be done. Disappointing. Much room for improvement on what is otherwise a wonderful chair.