We ordered 8 chairs (they come in 2 packs).  They arrived promptly.  After that it all went downhill.  I only opened 2 of the boxes (i.e. 4 chairs).  They all had the same problem - one of the brackets on the seat frame (the one on the right as you face the back of the chair) was not level (they were all pointing up by about 15 degrees or more), and so you could not line up the screws.  Nice chairs.  I am sure they would sell more chairs if they improved the tolerance levels they were prepared to accept and charged $20 more for each set of 2 chairs - no-brainer.